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`Hideable` MDM attribute not preventing app hiding
I have come across this Hideable attribute for managed apps, introduced in iOS 18.1, and I've encountered some behavior that seems to contradict the official documentation. According to Apple's documentation for app.managed.yaml, setting the Hideable key to false under the Attributes section should prevent a user from hiding the app. The documentation explicitly states: If false, the system prevents the user from hiding the app. It doesn't affect the user's ability to leave it in the App Library, while removing it from the Home Screen. I have configured this in my app.managed.yaml and successfully applied the profile to my test device via our MDM server. However, I am still able to hide the application from both the Home Screen and the App Library. Here are the steps I'm taking to hide the app: Long-press the app icon on Home Screen Select "Require Touch ID" Select "Hide and Require Touch ID" Authenticate using Touch ID Select "Hide App" After these steps, the app is no longer visible on the Home Screen or in the App Library, which is contrary to the behavior described in the documentation for when Hideable is set to false. My question is: Is this a known issue or a potential bug in iOS 18.1? Or, is there an additional configuration profile or a specific device supervision requirement that I might be missing to enforce this restriction correctly? Any clarification would be greatly appreciated! Thank you!
0
0
133
Jul ’25
MDM Profile Installation Issue on iPhone 17 - Suspected Parameter Transmission Error
Issue Description: We are experiencing MDM profile installation failures specifically on iPhone 17 devices. After extensive testing and comparison between affected and working devices, we suspect this appears to be a parameter transmission error rather than device settings. Technical Analysis: Device Settings Comparison: No differences found between problematic and working devices in system settings, indicating this is not a configuration issue. Suspected Parameter Transmission Error: • Device model information appears to be restricted or blocked during profile download • User ID and phone number parameters are not being transmitted to the server • Installation logs show missing login ID and phone number entries Symptoms: • During MDM profile installation, the "Apps & Restrictions" section that should appear is missing • Profile download parameters are suspected to not be properly transmitted to the server • Installation process fails at the profile configuration stage Critical Finding: When we cloned a previously working device to create a problematic device configuration, the cloned device also began experiencing the same installation failures. This strongly suggests the issue is related to device-specific parameters or identifiers. Additional Information: We continue to receive reports of this issue from our iPhone 17 users, and these reports are occurring across various iOS versions. Request for Assistance: Has anyone encountered similar MDM profile installation issues on iPhone 17? Are there known limitations or changes in how device parameters are transmitted during MDM enrollment on this model? Any guidance on debugging parameter transmission or known workarounds would be greatly appreciated.
0
0
449
Oct ’25
📱 [iOS 26.1 beta 2] allowCamera restriction not working properly on both supervised and BYOD devices
Details: Device: iPhone 12 Pro Max System: iOS 26.1 beta 2 Issue Description: When testing MDM device restriction capabilities on iOS 26.1 beta 2, I found that the allowCamera restriction does not work as expected. Observed Behavior: • On a BYOD device: When allowCamera is set to false, the Camera and FaceTime apps disappear from the Home Screen, as expected. However, third-party apps (such as WeChat) can still access the camera and take photos. • On earlier versions (e.g. iOS 26.0.1): Setting allowCamera to false correctly blocks all apps, including third-party apps, from accessing the camera. Initially, I assumed Apple might have changed this restriction behavior so that allowCamera only applies to supervised devices. However, after testing on supervised devices, I found that even there, when allowCamera is set to false, the Camera and FaceTime apps are hidden, but third-party apps can still use the camera. This indicates that the restriction is not functioning correctly in iOS 26.1 beta 2. Expectation: When allowCamera is set to false, all camera access — including third-party apps — should be blocked. Request: Could someone from Apple’s development or MDM team confirm whether this is an expected behavior change or a potential bug in iOS 26.1 beta 2?
0
1
105
Oct ’25
macOS ACME certificate not appearing in System Keychain
Finally got to the stage where the ACME certificate profile is successfully installed. However, the public key/certificate itself isn't appearing in the System Keychain. I'm not sure if this is normal or if it's an indication that something went wrong after the profile installation. Unfortunately, I didn't study the log detail at the time and I'm uncertain of how to retrieve those logs from two days ago for the ACME activities. Can anyone confirm that macOS 26 should be storing ACME-retrieved MDM profile-based certificates in the System Keychain? If they should be there, what can possibly go wrong? The most obvious issue I can see is that the ACME server has requested the certificate with two CN's, which comes from the MDM profile asking for the subject against CN and the OID (2.5.4.3). Both CN's are identical. I'm surprised the profile installed if something is wrong. At first, I assumed Apple had decided to stop installing the certificates into the System Keychain.
1
0
695
Jul ’25
Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
1
0
772
Oct ’25
Delays in associating the serial of a device with an app in apple business manager
We are expering frequent delays recently when associating a device serial with the adamid of an app in our business manager account. I get an event id back when calling the /associate api but when i check the status of that event id is can be sat in a pending state for sometimes several hours. Need to understand why and if its a configuration issue
0
0
301
Oct ’25
Supervised devices show wifi setup screen on restart
When an iOS 26.0 device is prepared in supervised mode, wifi connection screen is showing when the device is restarted. This wifi connect appears always on restart. I have tried using Apple Configurator GUI and Command line (cfgutil) command. In both cases, The behavior Wifi screen is showing up on restart for supervised mode. Cfgutil command: cfgutil -C {Certificate} -K {Key} prepare --supervised --name {NAME} --host-cert {Certificate} --skip-all Note: In non-supervised mode and other iOS, the wifi screen is not showing. Apple Configurator version: 2.18 iOS version: 26.0 Device model: iPhone 11 and above. Anyone else facing this issue? Any help is super appreciated.
2
1
974
Nov ’25
app crashes, but it works normally when another app is installed through MDM.
We install two in-house apps. The first app is installed using the standard in-house method, while the second app is installed via MDM commands. Both apps share the same Team ID and use Keychain sharing to exchange data. However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly. However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly. We have thoroughly reviewed the logs but have not been able to find a solution. Your assistance would be greatly appreciated. We have extracted and attached the device logs that were generated during the error occurrence. log.log
3
0
237
Jun ’25
No prompt/notification on device when using ABM/ASM MDM migration deadline in iOS 26
I'm are attempting to use the device management migration feature in Apple Business Manager / Apple School Manager (for devices running iOS 26 / iPadOS 26) to re-assign managed devices from one MDM server to another. We followed the published procedure (select device(s) → Assign Device Management → Set deadline → Continue). However, we are observing that on the device side, no notification or prompt appears to the user (such as “Enrollment Required” or “Your organization requires this device to enroll in a different device management service”), even after the migration deadline has passed. Here are the environment details: Device OS version: (iOS 26.1) Device ownership: enrolled via Automated Device Enrollment MDM re-assignment in ABM: old MDM server(name: https://dev5.clomo.com/panel/mackey-dev/ ) → new MDM server (name: https://obliging-bunny-equally.ngrok-free.app/ ) Deadline set: (12/10/2025 12:00 AM) Network connectivity: confirmed online at deadline time We would like to know: Under what exact conditions will the device display the notification/prompt, and what common mis-configurations prevent it from appearing? Is there any device log or activity indicator in ABM/ASM to confirm that the migration instruction has been sent to the device? In cases where the prompt does not appear, what troubleshooting steps can we perform on the device (or in the MDM/ABM configuration) to correct it?
0
0
228
Nov ’25
ACME Managed Device Attestation - Saving certificate to Kerychain
Hello! I’m testing certificate issuance using a locally running Smallstep step-ca ACME server with the device-attest-01 challenge. I’ve created a custom MDM profile for this purpose. When I install the profile, the certificate is issued successfully, but it is not saved to the Keychain as stated in the documentation. I can only see the certificate via mdmclient or in the Wi-Fi settings dropdown menu. Is this expected behavior, or are there additional settings that need to be included in the MDM profile?
0
0
800
Aug ’25
Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
0
0
149
May ’25
iOS26 WebContentFilter DenyList changes
We have a WebContentFilter that has an AllowList with a couple of domains and a DenyList that includes www.apple.com. This works on iOS18.x but doesn't work in iOS26 as www.apple.com can be reached. https://support.apple.com/en-gb/guide/deployment/depc77c9609/web Indicates that .apple.com is always accessible but evidence seems to indicate this wasn't the case pre iOS26. An older version of this page https://web.archive.org/web/20220427202204/https://support.apple.com/en-gb/guide/deployment/depc77c9609/web has no mention of .apple.com although field names are also different. Has this change come about due to the filtering changes introduced in iOS26 and is there any way we can still block .apple.com going forward. Would a content plugin be an options ?
0
0
1.6k
Dec ’25
Best Practice for handling potential server errors with Declarative Management
Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?
2
0
901
Jan ’26
Fetch Email Using CLI (Terminal)
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context.The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.
0
0
731
Sep ’25
`Hideable` MDM attribute not preventing app hiding
I have come across this Hideable attribute for managed apps, introduced in iOS 18.1, and I've encountered some behavior that seems to contradict the official documentation. According to Apple's documentation for app.managed.yaml, setting the Hideable key to false under the Attributes section should prevent a user from hiding the app. The documentation explicitly states: If false, the system prevents the user from hiding the app. It doesn't affect the user's ability to leave it in the App Library, while removing it from the Home Screen. I have configured this in my app.managed.yaml and successfully applied the profile to my test device via our MDM server. However, I am still able to hide the application from both the Home Screen and the App Library. Here are the steps I'm taking to hide the app: Long-press the app icon on Home Screen Select "Require Touch ID" Select "Hide and Require Touch ID" Authenticate using Touch ID Select "Hide App" After these steps, the app is no longer visible on the Home Screen or in the App Library, which is contrary to the behavior described in the documentation for when Hideable is set to false. My question is: Is this a known issue or a potential bug in iOS 18.1? Or, is there an additional configuration profile or a specific device supervision requirement that I might be missing to enforce this restriction correctly? Any clarification would be greatly appreciated! Thank you!
Replies
0
Boosts
0
Views
133
Activity
Jul ’25
MDM Profile Installation Issue on iPhone 17 - Suspected Parameter Transmission Error
Issue Description: We are experiencing MDM profile installation failures specifically on iPhone 17 devices. After extensive testing and comparison between affected and working devices, we suspect this appears to be a parameter transmission error rather than device settings. Technical Analysis: Device Settings Comparison: No differences found between problematic and working devices in system settings, indicating this is not a configuration issue. Suspected Parameter Transmission Error: • Device model information appears to be restricted or blocked during profile download • User ID and phone number parameters are not being transmitted to the server • Installation logs show missing login ID and phone number entries Symptoms: • During MDM profile installation, the "Apps & Restrictions" section that should appear is missing • Profile download parameters are suspected to not be properly transmitted to the server • Installation process fails at the profile configuration stage Critical Finding: When we cloned a previously working device to create a problematic device configuration, the cloned device also began experiencing the same installation failures. This strongly suggests the issue is related to device-specific parameters or identifiers. Additional Information: We continue to receive reports of this issue from our iPhone 17 users, and these reports are occurring across various iOS versions. Request for Assistance: Has anyone encountered similar MDM profile installation issues on iPhone 17? Are there known limitations or changes in how device parameters are transmitted during MDM enrollment on this model? Any guidance on debugging parameter transmission or known workarounds would be greatly appreciated.
Replies
0
Boosts
0
Views
449
Activity
Oct ’25
Apple Business Manager
Can I upload custom app onto the ABM? if yes then how can we install it into the user's devices?
Replies
0
Boosts
0
Views
199
Activity
Jun ’25
📱 [iOS 26.1 beta 2] allowCamera restriction not working properly on both supervised and BYOD devices
Details: Device: iPhone 12 Pro Max System: iOS 26.1 beta 2 Issue Description: When testing MDM device restriction capabilities on iOS 26.1 beta 2, I found that the allowCamera restriction does not work as expected. Observed Behavior: • On a BYOD device: When allowCamera is set to false, the Camera and FaceTime apps disappear from the Home Screen, as expected. However, third-party apps (such as WeChat) can still access the camera and take photos. • On earlier versions (e.g. iOS 26.0.1): Setting allowCamera to false correctly blocks all apps, including third-party apps, from accessing the camera. Initially, I assumed Apple might have changed this restriction behavior so that allowCamera only applies to supervised devices. However, after testing on supervised devices, I found that even there, when allowCamera is set to false, the Camera and FaceTime apps are hidden, but third-party apps can still use the camera. This indicates that the restriction is not functioning correctly in iOS 26.1 beta 2. Expectation: When allowCamera is set to false, all camera access — including third-party apps — should be blocked. Request: Could someone from Apple’s development or MDM team confirm whether this is an expected behavior change or a potential bug in iOS 26.1 beta 2?
Replies
0
Boosts
1
Views
105
Activity
Oct ’25
macOS ACME certificate not appearing in System Keychain
Finally got to the stage where the ACME certificate profile is successfully installed. However, the public key/certificate itself isn't appearing in the System Keychain. I'm not sure if this is normal or if it's an indication that something went wrong after the profile installation. Unfortunately, I didn't study the log detail at the time and I'm uncertain of how to retrieve those logs from two days ago for the ACME activities. Can anyone confirm that macOS 26 should be storing ACME-retrieved MDM profile-based certificates in the System Keychain? If they should be there, what can possibly go wrong? The most obvious issue I can see is that the ACME server has requested the certificate with two CN's, which comes from the MDM profile asking for the subject against CN and the OID (2.5.4.3). Both CN's are identical. I'm surprised the profile installed if something is wrong. At first, I assumed Apple had decided to stop installing the certificates into the System Keychain.
Replies
1
Boosts
0
Views
695
Activity
Jul ’25
Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
Replies
1
Boosts
0
Views
772
Activity
Oct ’25
Delays in associating the serial of a device with an app in apple business manager
We are expering frequent delays recently when associating a device serial with the adamid of an app in our business manager account. I get an event id back when calling the /associate api but when i check the status of that event id is can be sat in a pending state for sometimes several hours. Need to understand why and if its a configuration issue
Replies
0
Boosts
0
Views
301
Activity
Oct ’25
Apple face
Apple face app is used to fore video calling and chatting and voice calling AP same a what’s app tango etc…
Replies
1
Boosts
0
Views
534
Activity
Aug ’25
Supervised devices show wifi setup screen on restart
When an iOS 26.0 device is prepared in supervised mode, wifi connection screen is showing when the device is restarted. This wifi connect appears always on restart. I have tried using Apple Configurator GUI and Command line (cfgutil) command. In both cases, The behavior Wifi screen is showing up on restart for supervised mode. Cfgutil command: cfgutil -C {Certificate} -K {Key} prepare --supervised --name {NAME} --host-cert {Certificate} --skip-all Note: In non-supervised mode and other iOS, the wifi screen is not showing. Apple Configurator version: 2.18 iOS version: 26.0 Device model: iPhone 11 and above. Anyone else facing this issue? Any help is super appreciated.
Replies
2
Boosts
1
Views
974
Activity
Nov ’25
app crashes, but it works normally when another app is installed through MDM.
We install two in-house apps. The first app is installed using the standard in-house method, while the second app is installed via MDM commands. Both apps share the same Team ID and use Keychain sharing to exchange data. However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly. However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly. We have thoroughly reviewed the logs but have not been able to find a solution. Your assistance would be greatly appreciated. We have extracted and attached the device logs that were generated during the error occurrence. log.log
Replies
3
Boosts
0
Views
237
Activity
Jun ’25
No prompt/notification on device when using ABM/ASM MDM migration deadline in iOS 26
I'm are attempting to use the device management migration feature in Apple Business Manager / Apple School Manager (for devices running iOS 26 / iPadOS 26) to re-assign managed devices from one MDM server to another. We followed the published procedure (select device(s) → Assign Device Management → Set deadline → Continue). However, we are observing that on the device side, no notification or prompt appears to the user (such as “Enrollment Required” or “Your organization requires this device to enroll in a different device management service”), even after the migration deadline has passed. Here are the environment details: Device OS version: (iOS 26.1) Device ownership: enrolled via Automated Device Enrollment MDM re-assignment in ABM: old MDM server(name: https://dev5.clomo.com/panel/mackey-dev/ ) → new MDM server (name: https://obliging-bunny-equally.ngrok-free.app/ ) Deadline set: (12/10/2025 12:00 AM) Network connectivity: confirmed online at deadline time We would like to know: Under what exact conditions will the device display the notification/prompt, and what common mis-configurations prevent it from appearing? Is there any device log or activity indicator in ABM/ASM to confirm that the migration instruction has been sent to the device? In cases where the prompt does not appear, what troubleshooting steps can we perform on the device (or in the MDM/ABM configuration) to correct it?
Replies
0
Boosts
0
Views
228
Activity
Nov ’25
ACME Managed Device Attestation - Saving certificate to Kerychain
Hello! I’m testing certificate issuance using a locally running Smallstep step-ca ACME server with the device-attest-01 challenge. I’ve created a custom MDM profile for this purpose. When I install the profile, the certificate is issued successfully, but it is not saved to the Keychain as stated in the documentation. I can only see the certificate via mdmclient or in the Wi-Fi settings dropdown menu. Is this expected behavior, or are there additional settings that need to be included in the MDM profile?
Replies
0
Boosts
0
Views
800
Activity
Aug ’25
Platform SSO - open source initiative
Hi, We developed a Platform SSO extension for our IdP, Keycloak. It would be great to get some feedback on it: https://francisaugusto.com/2025/Platform_single_sign_on_diy/
Replies
0
Boosts
0
Views
854
Activity
Nov ’25
Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
Replies
0
Boosts
0
Views
149
Activity
May ’25
iOS26 WebContentFilter DenyList changes
We have a WebContentFilter that has an AllowList with a couple of domains and a DenyList that includes www.apple.com. This works on iOS18.x but doesn't work in iOS26 as www.apple.com can be reached. https://support.apple.com/en-gb/guide/deployment/depc77c9609/web Indicates that .apple.com is always accessible but evidence seems to indicate this wasn't the case pre iOS26. An older version of this page https://web.archive.org/web/20220427202204/https://support.apple.com/en-gb/guide/deployment/depc77c9609/web has no mention of .apple.com although field names are also different. Has this change come about due to the filtering changes introduced in iOS26 and is there any way we can still block .apple.com going forward. Would a content plugin be an options ?
Replies
0
Boosts
0
Views
1.6k
Activity
Dec ’25
Tahoe 26.0
Downloaded screensavers not appearing in 4KSDR240FPS folder
Replies
1
Boosts
0
Views
1.5k
Activity
Aug ’25
Best Practice for handling potential server errors with Declarative Management
Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?
Replies
2
Boosts
0
Views
901
Activity
Jan ’26
Apple Teacher
It's a great platform to grow your knowledge. Apple Teacher
Replies
0
Boosts
0
Views
224
Activity
Jun ’25
M4 iPadOS stuck at Apple Logo on reboot.
I've been running the betas fine for a while, now, where do you want to go??
Replies
1
Boosts
0
Views
898
Activity
Jan ’26
Fetch Email Using CLI (Terminal)
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context.The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.
Replies
0
Boosts
0
Views
731
Activity
Sep ’25