As developers of an app with a free basic version and a paid premium version, we recently received a malicious review on our premium app. The review falsely accused our app of being a scam and baselessly claimed it was error-ridden. This comment is clearly malicious and designed to dissuade other users from purchasing our app. The most critical point is that we haven’t had any sales records in that region recently. In response to this review, we promptly contacted Apple Support but received only a generic, templated response stating that no action would be taken. We followed up with another complaint about the review, but it was still dismissed. Apple Support provided a link to their guidelines, and within those guidelines, we found specific clauses that Apple should act upon in cases like this. We sent another email pointing this out, but we’ve received no response since. It feels like developers are left defenseless against such malicious reviews. When we face these attacks, there’s no fair judgment, and Apple doesn’t uphold the very policies it has set to protect developers’ rights. If this continues, how can developers trust this platform to safeguard their basic interests?

Ok, so I’ve downloaded iOS 26 for the iPhone and iPad and there are a couple of points bugging me. Why oh why would somebody think that it was a good idea to remove the ability to scroll through photos in a folder in files? Where in their tiny minds did they think that opening a photo, viewing said photo, then closing photo to then open the next photo in sequence was a better or more productive way than just swiping left and right? I mean, seriously!!! And why the need for a separate Preview app when it worked fine opening files in the Files app?! I deleted the Preview app from my iPhone to see what difference it would make, but alas it made things worse. Now, because there’s no Preview app, Files wants to open my photos in an image editing app called Afterlite! I checked settings for the files app, and the only options I have for opening photos are Afterlite (which it’s decided to make default), the Photoshop app, or iMovie! Does anyone have any ideas how to get photos stored in the Files app to open IN the Files app or at least the Photos app? Just when I thought they’d come to their senses and sorted out that god awful iOS 18 Photos app, they go and do something like this! Also, can someone explain to me what the point is of having a month and year view in the Photos app? When I sort by month and pick a particular month or date in a month, instead of showing just those images taken that month, it just takes you back to the view with ALL of your photos? Surely if you have thousands of photos on your device and you want to see only photos on a particular date, it would make sense to show only the photos from that date. Even if it generated automatic albums under the album view for each month and year that would be something!

Hello :-) I‘m not entirely sure, if I‘m on the correct Place here. But I would like to report some Bugs with tvOS 26 (Beta 6) to the Apple Engineers! Description I am reporting multiple persistent UI animation issues observed in tvOS 26 (Beta 3). These issues have been reproducible across multiple tvOS releases. They are subtle but noticeable, and they affect the overall polish and perceived quality of the system. I am happy to provide high-quality video captures for each of the issues described below. ⸻ Bug #1: App launch animation stutter/jump Summary: The zoom-in animation from a Springboard icon to full-screen app stutters or jumps at the moment the app becomes full screen. Steps to reproduce: 1. On Springboard, select any app icon. 2. Observe the zoom-in animation. Expected result: Smooth, continuous zoom without frame drops or jumps. Actual result: Animation visibly stutters/jumps at the full-screen transition. Possible cause: Timing issue in Core Animation interpolation or abrupt view hierarchy switch. ⸻ Bug #2: Text rendering weight change (“jump”) during transitions Summary: Text inside apps changes visual weight mid-transition from scaled preview to full screen. Steps to reproduce: 1. From Springboard or App Switcher, launch an app with visible text. 2. Observe text during the zoom animation — initially slightly bolder, then thinner once full screen. Also occurs in: • Top Shelf banners in the Dock • App Switcher → full-screen transitions Expected result: Consistent text rendering throughout the transition. Actual result: Visible “pop” in text weight/anti-aliasing during transition. Possible cause: Different rasterization/anti-aliasing mode between preview snapshot (CALayer.contents) and live CoreText/UIKit rendering. ⸻ Bug #3: Focus shadow jumps instead of interpolating smoothly Summary: Shadows around focused UI elements (icons, buttons) change abruptly during focus transitions. Steps to reproduce: 1. Navigate between focusable UI elements on Springboard or in apps. 2. Observe the shadow effects. Expected result: Shadows interpolate smoothly (offset, opacity, radius) during focus transitions. Actual result: Shadows “jump” abruptly, breaking animation smoothness. Possible cause: UIFocusEngine not interpolating shadow parameters consistently. ⸻ Bug #4: Abrupt jumps when swiping horizontally between content items Summary: In horizontally scrollable poster/content rows, focus snaps abruptly instead of scrolling smoothly. Steps to reproduce: 1. In the TV app or any app with horizontal poster rows, swipe left/right. 2. Observe the transition between focused items. Expected result: Smooth horizontal navigation with continuous motion. Actual result: Occasional abrupt snapping/jumping between items. ⸻ Impact While none of these bugs block core functionality, they degrade the premium feel and visual polish of tvOS. They are persistent across releases and occur in core system UI, so they are visible to all users. Note I can provide video recordings for each bug to assist engineering in reproducing and analyzing the issues.

I'm a Beta user for iOS 26. I update my iPhone whenever there is an update. The issue that I found out is, "my Microphone is ON the whole day & night (24 x 7 - There is an orange dot in my dynamic island area), which is also draining my battery faster. The overall performance has also come down. I gave microphone permission to only 3-4 apps (i.e. WhatsApp, WhatsApp Business, Alexa etc.), so there is no problem in the settings. I'm attaching one image here, which shows that iPhone is cont. using my mic.

When printing to paper from Pages in iOS 26 Beta, the top, bottom and sides margins become larger comparing with iOS 18. Hope this wil fix in the next beta or the final version. Thanks.

So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.

After updating to the newest beta on my iPhone 16 I'm stuck on this screen after accepting the terms: No Internet Connection Setup and activation of Apple Intelligence is unavailable when your device is offline. Connect to the internet and try again. I tried several different networks and 5G but no luck..

I usually connect my iPad Pro M1 to an external monitor via the USB-C port without any issues. However, after updating to iPadOS 26 Beta 5 and now Beta 6, the connection no longer works. To troubleshoot, I tested other devices and setups: Tried connecting a wireless mouse via a 2.4GHz USB receiver - no response. Tried connecting the iPad to my MacBook via USB-C to USB-C cable - not recognized. Both the external monitor and mouse still work perfectly with my MacBook Air (macOS 18.6). This leads me to believe there may be a problem with the iPad’s USB-C data transfer functionality. I’ve checked the iPadOS 26 Beta Release Notes and found no mention of this issue. Is anyone else experiencing the same problem? Has Apple acknowledged it or provided any updates? Thanks for your help!

I'm working on a video player app that has the basic functionality of viewing a video and then be able to trim and crop that video and then save it. My flow of trimming a video and then saving it works well with any and every video. Cropping, however, doesn't work in the sense that I am unable to Save the video and export it. Whenever I crop a video, in the video player, I can see the cropped version of the video (it plays too!) but on saving said video, I get the error: Export failed with status: 4, error: Cannot Decode I've been debugging for 2 days now but I'm still unsure as to why this happens. I'm almost certain the bug is somewhere cause of cropping and then saving/exporting. If anyone has dealt with this before, please let me know what the best step to do is! If you could help me refine the flow for cropping and exporting, that'd be really helpful too. Thanks!

I am experiencing catastrophic data loss affecting years of documents after a routine iPhone-to-iPhone iCloud synchronization. Standard Apple Support has been unable to resolve this issue, and I urgently need engineering-level assistance. INCIDENT SUMMARY: Date: August 9, 2025 Action: Synced iCloud from iPhone 16 to iPhone 12 mini Result: ALL files in iCloud Drive on Mac disappeared Data lost: Multiple years of documents including critical PDF files Support Case #: 102658156364 TECHNICAL DETAILS: Mac: MacBook Pro running macOS Sonoma 14.6.1 Source: iPhone 16 Destination: iPhone 12 mini iCloud account: info@birth2death. com WHAT HAPPENED: Had fully populated iCloud Drive on Mac and iPhone 16 Signed into iCloud on iPhone 12 mini to sync data After sync completion, Mac's iCloud Drive became completely empty Desktop and Documents folders show in structure but contain no files iCloud.com shows empty folders "Recently Deleted" in iCloud.com is also empty ATTEMPTED RECOVERY: Checked ~/Library/Mobile Documents/ - only folder structure remains Verified with 'brctl dump' - shows folders but no documents Checked all trash locations - empty No Time Machine backup available Apple Support unable to recover server-side backups

Dear Apple Engineering Team, I am experiencing catastrophic data loss affecting years of documents after a routine iPhone-to-iPhone iCloud synchronization. Standard Apple Support has been unable to resolve this issue, and I urgently need engineering-level assistance. INCIDENT SUMMARY: Date: August 9, 2025 Action: Synced iCloud from iPhone 16 to iPhone 12 mini Result: ALL files in iCloud Drive on Mac disappeared Data lost: Multiple years of documents including critical PDF files Support Case #: [Your case number if you have one] TECHNICAL DETAILS: Mac: MacBook Pro running macOS Sonoma 14.6.1 Source: iPhone 16 Destination: iPhone 12 mini iCloud account: [Your Apple ID] WHAT HAPPENED: Had fully populated iCloud Drive on Mac and iPhone 16 Signed into iCloud on iPhone 12 mini to sync data After sync completion, Mac's iCloud Drive became completely empty Desktop and Documents folders show in structure but contain no files iCloud.com shows empty folders "Recently Deleted" in iCloud.com is also empty ATTEMPTED RECOVERY: Checked ~/Library/Mobile Documents/ - only folder structure remains Verified with 'brctl dump' - shows folders but no documents Checked all trash locations - empty No Time Machine backup available Apple Support unable to recover server-side backups CRITICAL QUESTIONS: Does Apple maintain point-in-time snapshots of iCloud data that engineering can access? Can you check server logs for my Apple ID around August 9, 2025? Is there a known issue with iPhone 16 to iPhone 12 mini iCloud sync? Can you restore my iCloud Drive to its state before August 9, 2025? This appears to be a serious sync bug that caused newer device's empty state to overwrite existing data rather than merging. I have not touched the affected devices to preserve any forensic data. I urgently need someone from the iCloud engineering team to investigate server-side recovery options. This is years of irreplaceable personal and professional data. Please escalate this to the appropriate engineering team immediately. I am available 24/7 for any diagnostic information needed. Thank you for your urgent attention to this matter. Heejin Jo +82 10-6879-2647

After installing macOS Tahoe26.0 beta5 (25A5338b) or beta4, a memory and disk leak appears, likely caused by Spotlight indexing. The mds_stores process consumes up to 60 GB of RAM, while disk writes continue until an additional 50 GB is filled. Once the maximum is reached, the system frees the space and the cycle repeats, leading to severe memory leakage. In the available space, system data occupies as much as 150 GB. System Versions Affected: macOS Tahoe26.0 beta5 (25A5338b) and beta4. Reproduction Steps: Occurs immediately after booting up, with no additional user actions. Workaround: Booting into Safe Mode prevents the issue from occurring. Possible Cause: A bug in Spotlight indexing. In Safe Mode, Launchpad cannot search for applications, and no other issues have been observed so far. This strongly suggests that Spotlight indexing is the root cause. Potentially Affected Software: Developer-related tools such as Node.js, Maven, Vue.js, etc. It is possible that Spotlight is indexing developer project dependency directories (e.g., node_modules), which contain a large number of small files that do not require indexing, leading to this problem.

hello all, I am wondering is anyone else having trouble with the bottom half of the 12 inch display screen (vertical) with apple CarPlay? it is unresponsive. when I touch the bottom half, nothing happens. i am not able to change any setting because it requires you to touch the bottom half of the display.

问题描述： 在这两个版本后出现了可能是聚焦索引导致的内存、硬盘泄漏，使得mds_stores内存占用高达60G，硬盘内存持续写入50G，上述情况持续到最大后，系统释放空间后继续重新写入，导致内存严重泄漏，在可用空间中，系统数据占用高达150G， 系统版本： macOS Tahoe26.0beta5（25A5338b）、以及beta4 复现步骤： 开机即启动，没有任何操作步骤 解决方法： 进入安全模式后这个问题未复现 可能原因： 聚焦索引出现bug，在安全模式下“启动台”无法搜索应用程序，暂时没有发现其他问题，极有可能是聚焦索引出现问题 可能影响到的软件： node.js、meven、vue等与开发者相关的软件，既有可能使聚焦索引了开发者的项目依赖文件节点模块，它包含有极其大量的小文件，这些文件不需要索引，可能是这个问题导致。 ###问题截图

I'm looking for a way to contact the company here. I've been trying to get a refund for two months, but no one returns my emails. Does anyone know how to contact them?

Background: I'm from Kenya and I use Mpesa all the time far more than bank cards. I use it to pay for stuff. One way that works is I input my phone number in the online checkout form and it should initiate what they call STK push on my phone with the line inside. I should input my Mpesa pin to authorize the payment. That works well on my Android and the basic "button" phone. In the iphone, I get issues. Issue: I was checking out at a supermarket, and on the line I should get a prompt and input the pin and that is it. I get the prompt, input the pin. The POS should update in a second or two and I should get a confirmation message. Nothing happens. Looking at the network bar, I realize the network bar is gone for one SIM. I don't know which. Airplane mode on off and try again the checkout. After inputing the pin, nothing happens. Then someone hints that iphones don't work with STK push. I had to go out, withdraw from an agent so I could pay for my stuff. 30 minutes wasted. Today I'm eating at a restaurant that has the same mpesa check-out. Same issue. I had to send money normally to an employee, who offers to go get cash for me at a fee since the nearest mpesa agent or ATM was kilometers away. Time and money wasted. Now this evening I'm chilling somewhere and there is an internet hotspot where you pay with mpesa and use internet with hourly rates. Tried to pay. Nothing happens after sending the pin. Well, something happens - there is a network outage on one SIM - network bars greyed out. I have to airplane on and off or wait a few minutes for it to come back on again. Trying to pay for Spotify premium, same issue. Tried asking people with iphones and it seems to be a common issue. It works sometimes, most times not. At first I thought it is because I'm using beta version of iOS. Pretty much everyone with iphone is complaining. In fact iPhone people are walking around with a backup 'mpesa' phone because of this issue. I haven't seen an answer in the discussions. Maybe people in the rest of the world haven't experienced this because this kind of payment is not very popular elsewhere. I would like to know if this is a bug or is it some settings we missed to make it work. Thank you.

Hello there I’m on public beta 1 and wanna update now to the public beta 2 but the beta doesn’t show up the dev 5 is showing up but the public 2 not why or what can I do

How do I get invitation code on TestFlight?

I have an Apple TV 4k 3rd gen 128gb model connected to a downstream device that is compatible with all surround sound formats except object-based ones like DTS:X, Dolby Atmos and Dolby Atmos MAT2.0 . However, I would still like to have the highest possible audio output from the Apple TV 4k and not have to downgrade to the lossy Dolby 5.1 or stereo options when playing back content with Atmos audio (only that is affected since all other non-object-based audio is output without any problems since the problem arises from the MAT2.0 encoding for Atmos content which my downstream device is not able to decode). Please let me know if I missed a setting that can resolve my problem and otherwise please either consider adding the option or including me in the closed beta for the Apple TV OS26 since I heared that an option for audio-passtrough is in the works. Many thanks already in advance!

As above M4 iPad Pro and all of a sudden WiFi will go to missing the Bars at top right of screen and nothing works. However if you go into settings it shows that WiFi is still connected to my network. Have iPadOS 26 and problem is only on iPad. All other devices on the network show no issues. I have Gigabit service with Fios And my own rock solid router which works great. All my other Mac devices work fine. After a few minutes the WiFi returns but I don’t know why.