We are encountering an issue where AVPlayer throws the error: Error Domain=AVFoundationErrorDomain Code=-11819 "Cannot Complete Action" > Underlying Error Domain[(null)]:Code[0]:Desc[(null)] This error seems to occur intermittently during video playback, especially after extended usage or when switching between different streams. We observe Error 11819 (AVFoundationErrorDomain) in Conviva platform that some of our users experience it but we couldn't reproduce it so far and we’re need support to determine the root cause and/or best practices to prevent it. Some questions we have: What typically triggers this error? Could it be related to memory/resource constraints, network instability, or backgrounding? Are there any recommended ways to handle or recover from this error gracefully? Any insights or guidance would be greatly appreciated. Thanks!

I’m building a professional camera app where users can customize the video recording format and color grading. In the func captureOutput(_ output: AVCaptureOutput, didOutput sampleBuffer: CMSampleBuffer, from connection: AVCaptureConnection) method, I handle video frames and use Metal for real-time color grading. This works well when device.activeColorSpace is sRGB or P3, and the results are great. However, when the color space is HLG_BT2020 or appleLog, the MTKTextureLoader.newTexture(cgImage: cgImage, options: options) method throws an error. After researching, I found that the video frame in these color spaces has a bit-per-channel (bpc) greater than 8 after being converted to CGImage, causing the texture creation to fail. I tried converting the CGImage to a lower bpc to successfully create the texture, but the final output image is garbled and not as expected. Is there a solution to this issue?

Hello, hope everybody is doing well. I have some reels (of aspect ratio 9X16) content, which I want to playback on iOS phones. My question is does AV player support out of box playback of encrypted Mp4. Please note, this is not HLS fMp4, rather unfragmented Mp4 content. If it is supported, what algorithm of encryption shall be used? Please let me know.

Since iOS and tvOS 18, CMCD can now be automatically sent by AVPlayer (https://developer.apple.com/streaming/Whats-new-HLS.pdf). However, after enabling CMCD, our streams occasionally fail with the following error: CoreMediaErrorDomain Error -17383 This issue appears to affect only DRM-protected (FairPlay) streams so far. We activate CMCD via the resource loader of an AVURLAsset, before assigning the item to an AVPlayer. Unfortunately, we haven’t found a reliable way to reproduce the issue, and we’ve been unable to gather any useful diagnostic information. Has anyone else observed this behavior when enabling CMCD on FairPlay streams?

I am playing FairPlay + Multi-Key content (fMP4) in Safari browser. I want to implement the implementation to distinguish between SD and HD video quality, and play it in HD if HDCP is supported, and in SD if HDCP is not supported. I have already confirmed that HDCP support is the default, and that a black screen is output in non-HDCP environments. What I want is to improve the user experience by appropriately switching to SD/HD depending on HDCP support when playing DRM content. Question: Is there an API or function that can detect HDCP support in Safari through JavaScript or other methods? Or is there a way to indirectly guess it?

FairPlay-Protected HLS Files Not Transferred via Quick Start I have an iOS app that downloads HLS files, which are protected by FairPlay. These files are stored locally, and their locations are managed using Core Data. When playing these tracks, I use AVURLAsset to access the stored file paths. Recently, a client upgraded to a new iPhone and used Quick Start to transfer data from his old device. While all other app data was successfully transferred, including Core Data records and UserDefaults, the actual HLS files were missing. As a result, the app retained metadata about the downloaded content, but the files themselves were gone, causing playback failures. Does Quick Start exclude certain types of locally stored files, especially DRM-protected HLS downloads, or is the issue related to how FairPlay-protected content is handled during the transfer of locally stored files?

We are getting reports from customers that they are not able to play videos in our app after updating their phones to iOS18.3.1. (Further checking indicates that it happens on all iOS18 versions. It suddenly started occurring from February 18th, 2025) When checking logs we see that playback is failing due to CoreMediaErrorDomain error -42709. This is an undocumented error code and hence we do not know the cause of the playback issue. Does anyone know what this error code means and how the app should handle it? Reported as FB16638501.

Hello All, I am looking for assistance with our FairPlay Streaming (FPS) certificates. We are in the process of migrating to a new video streaming vendor and need to create a new FPS certificate using SDK 4. However, we have reached the limit of allowed FPS certificates in our account and cannot create a new one. Issue Details: • We currently have two FPS certificates active in our developer account. • One of these was created using SDK 5, but our new vendor (Mux) requires an FPS certificate based on SDK 4. • Since Apple does not allow deleting FPS certificates from the developer portal, we are unable to create a new SDK 4 certificate. • We kindly request Apple to revoke one of our existing FPS certificates to allow us to generate a new SDK 4 certificate. Request: We would greatly appreciate it if you could assist us on how to delete one of our existing FPS certificates so that we can proceed with creating a new SDK 4 certificate for our vendor integration. Thank you for your support.

I have an SCStreamDelegate for capturing frames from applications. On recent point releases of macOS Sonoma, I've noticed that the stream is being cancelled with no user action being taken. I started trying to debug it and when my on error method is called, the error parameter being passed is null: func stream(_ stream: SCStream, didStopWithError error: Error) { /*debugger shows this and segfaults if I try to print "\(error)" error (Error) > error = (Builtin.RawPointer) 0x0 */ From what I can tell, error should be a valid NSError so I can check the error code, based on similar code I've seen in, for example OBS (https://github.com/obsproject/obs-studio/blob/265239d4174f8d291b0de437088c5b78f8e27687/plugins/mac-capture/mac-sck-common.m#L29) Usually when this happens, the menubar icon for screen sharing (where I would click to change sharing window, etc) stays there even after my app has closed an no apps are doing sharing stuff. Has anyone come across this before? Am I misinterpreting what the debugger is saying about the error parameter? I'm running macos 14.7.3, but I just updated from 14.7.2 earlier and had basically the same issue on both macos versions

The same H265 encrypted Fairplay content can be played in all Apple devices except A1625. The clear H265 content is played in A1625. The question is: will this model (A1625) support H265 Fairplay encrypted content? A ticket was created here: https://discussions.apple.com/thread/255658006?sortBy=best

We have implemented offline Fairplay playback and it works fine.But at times when trying to playback the offline downloaded content, we get the following error"An unknown error occured (-42650)"Tried looking up the error in the documentation but couldnt find anything relevant.What could possibly be creating this error?

Hi,It seems like it's pretty easy to consume HTTP Live Streaming content in an iOS app. Unfortunately, I need to consume media from an RTSP server. It seems to me that this is a very similar thing, and that all of the underpinnings for doing it ought to be present in iOS, but I'm having a devil of a time figuring out how to make it work without doing a lot of programming.For starters, I know that there are web-based services that can consume an RTSP stream and rebroadcast it as an HTTP Live Stream that can be easily consumed by the media players in iOS. This won't work for me because my application needs to function in an environment where there is no internet access (it's on a private Wifi network where the only other thing on the network is the device that is serving the RTSP stream).Having read everything I can get my hands on and exploring third-party and open-source solutions, I've compiled the following list of ideas:1. Using an iOS build of the open-source ffmpeg library, which supports RTSP, I've come up with a test app that can receive the RTSP packets, decode them, create UIImages out of the frames, and display those frames on-screen. This provides a crude player, but performance is poor, most likely because ffmpeg can't take advantage of any hardware acceleration. It also doesn't provide me with any way to integrate the video stream into AVFoundation, so I'm on my own as far as saving the stream to a file, transcoding it, etc.2. I know that the AVURLAsset class doesn't directly support the RTSP scheme. Since I have access to the undecoded RTSP packets via ffmpeg, I've thought it should be possible to implement RTSP support myself via a custom NSURLProtocol, essentially fooling AVFoundation into reading those packets as if they originated in a file. I'm not sure if this would work, since the raw packets coming from the RTSP server might lack the headers that would otherwise be present in data being read from a file. I'm not even sure if AVFoundation would recognize my custom protocol.3. If a protocol doesn't work, I've considered that I might be able to implement my own local HTTP Live Streaming server that converts the RTSP packets into an HTTP stream that the media players can read. This sounds like a terribly convoluted solution to the problem, at best, and very difficult at worst.4. Going back to solution (1), if I could speed up the decoding by using some iOS CoreVideo function instead of ffmpeg, this solution might be okay. However, I can't find any documentation for CoreVideo on iOS (Apple only documents it for OS X).5. I'm certainly willing to license a third-party solution if it works well and provides good performance. Unfortunately, everything I've found so far is pretty crummy and mostly just leverages ffmpeg and/or VLC. What is most disappointing to me is that nobody seems to be able or willing to provide a solution that neatly integrates with AVFoundation. I really want to make my RTSP stream available as an AVAsset so I can use it with AVFoundation players and other classes -- I don't want to build an app that relies on custom third-party code for everything.Any ideas, tips, advice would be greatly appreciated.Thanks,Frank

Hello,We have been working on FPS for a while and managed to play an encrypted asset with it, using version 2 of FairPlay Streaming Server SDK 2.03.Now we are working on "Download and Play Offline" functionality. For this I have downloaded the FairPlay Streaming Server SDK 3.0 and in SDK Folder there is "OfflineHLSGuide_withFPS.pdf" document beside "FairPlayStreaming_PG.pdf" where they tell about how it works and what need to be done.In that document ("OfflineHLSGuide_withFPS.pdf") there is new version of Content Key Duration TLLV which is slightly different than the structure shown in "FairPlayStreaming_PG.pdf"For Content Key Duration TLLV (0x47acf6a418cd091a) in "FairPlayStreaming_PG" there is "Lease Duration" between bytes 16-19.But in the document about OfflineHLSGuide, it says "Reserved" for bytes between 16-19.Where has LeaseDuration gone for offline? ORShould I use one ContentKeyDuration TLLV for non-persist and other version of ContentKeyDuration TLLV for (persist)offline?Thanks