MY SOULTION: (WORKED FOR ME) 1 - GO TO WLAN/WIFI 2 - SCROLL DOWN TO 'APPS USING WLAN & MOBILE DATA' 3 - MAKE SURE APP STORE AND SETTINGS ARE SET TO WLAN & MOBILE IF ITS JUST WILAN OR SAYS NONE TURN IT TO WILAN & MOBILE 3 - LOG IN AGAIN IF IT DOESNT WORK TRY ANY OF THE OTHER SOULTIONS BELOW AND ABOVE THIS COMMENT IF IT WORKS, ENJOY.