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Enrollment blocked “Unable to Continue” across 3 accounts, 2 devices — possible trusted-number flag (Case 102998415457, 103003885694)
Hello Apple team and community, Trying to enroll since July 2026 (original case 20000119049793), actively blocked since early October with “Unable to Continue. Contact support.” No further detail given. Tested across 3 Apple Accounts (one brand new, zero history) and 2 devices (Mac, iPhone) — identical error every time, even after signing the Developer Agreement on one account. I noticed a similar report here (72-day blocked case) where support confirmed this can be caused by a backend flag tied to a trusted phone number being associated with multiple accounts — something only the Operations team can clear, not regular support. This matches our situation: our trusted number has been used across a few recent account attempts while troubleshooting. Could someone from the Operations/Enrollment team please check if this is the cause for Case IDs 102998415457 and 103003885694, and clear the flag if so? This is blocking an active client app launch. Any help greatly appreciated.
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Enrollment blocked “Unable to Continue” across 3 accounts, 2 devices — possible trusted-number flag (Case 102998415457, 103003885694)
Hello Apple team and community, Trying to enroll since July 2026 (original case 20000119049793), actively blocked since early October with “Unable to Continue. Contact support.” No further detail given. Tested across 3 Apple Accounts (one brand new, zero history) and 2 devices (Mac, iPhone) — identical error every time, even after signing the Developer Agreement on one account. I noticed a similar report here (72-day blocked case) where support confirmed this can be caused by a backend flag tied to a trusted phone number being associated with multiple accounts — something only the Operations team can clear, not regular support. This matches our situation: our trusted number has been used across a few recent account attempts while troubleshooting. Could someone from the Operations/Enrollment team please check if this is the cause for Case IDs 102998415457 and 103003885694, and clear the flag if so? This is blocking an active client app launch. Any help greatly appreciated.
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