Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello Apple Developer Community, My name is Rander Darío Aguilar Guevara, and I am an independent developer from Costa Rica. On October 14, 2026, I enrolled in the Apple Developer Program and paid the annual membership fee of USD 99. The payment was successfully charged to my bank account, and I received official invoices and purchase confirmation from Apple. However, my account still shows "Pending" and continues to display the message: "Purchase your membership." When I try to access App Store Connect, I receive: "Your Apple Account isn't enabled for App Store Connect." I have already contacted Apple Developer Support, but my membership remains inactive. I have not attempted to purchase the membership again because I want to avoid being charged twice. My questions are: Has anyone experienced this issue after receiving an official Apple invoice? How was your membership eventually activated? Is there a way to request a manual verification of the payment and enrollment? Can an Apple representative advise on the next steps? I am currently trying to publish my first iOS application, Seguimos Futsal, and this issue is preventing me from moving forward. Any guidance would be greatly appreciated. Thank you!

Hi everyone, I am writing this here in hopes of getting some guidance or having a moderator look into my case, as I have been stuck in the enrollment process for over two weeks now. I successfully completed the payment for my Apple Developer Program subscription two weeks ago, and the funds have been deducted from my account. However, my developer account status is still pending, and I am unable to access my account or start setting up my apps. I have tried contacting Apple Developer Support multiple times through the contact page over the past 14 days, but I have not received any response or callback. Account Type: Personal Case ID: 102992140887 Is anyone else experiencing these extreme delays for new enrollments right now? If any Apple staff or moderator sees this, could you please help escalate this issue? Thank you for your time and help.

We submitted the organization enrollment for BEAST 24HS S.R.L. (Argentina, D-U-N-S 965977313) on October 9, 2026. Eleven days later it still shows "Your enrollment is being processed," and we have not received any request for documents or a verification call. We contacted Developer Support by email on October 19, and phone support shows as temporarily unavailable due to high call volumes. We are ready to provide any documents needed (company registration certificate, Account Holder ID). Could someone from Developer Program Support take a look?

Hi team, I completed the purchase of the developer program and received receipt on 10/17/2026 11:04 pm the developer site shows my status as pending and "Your purchase may take up to 48 hours to process." however, at this moment it is already over 48 hours. meanwhile, I created two support tickets with above issue, case id as 103001878228 yet I have heard no response at all. can someone please help take a look?

Hello, folks! I am trying to reach out to Apple to change my Dev account region (used to register it long time back in one country, and changed my country of residence like 9 years ago), but nobody replies to my support ticket for 5 days already. Do you know what is an average expected time for them to reply?

We've withdrawn your enrollment because the legal entity name you provided contains an Apple trademark. For a list of Apple trademarks.How to enroll in our name ?? any other way to enroll in our company name. we dont want use individual name or different company for this?? Please suggest how to resolve this.

Hello Apple Developer Support, I purchased my Apple Developer membership and completed the payment on October 6, 2026, but my enrollment is still showing “Pending, You’ll receive an email soon.” Could you please check the payment and enrollment status and help resolve this issue? It has been several days since the payment, and I’d appreciate an update. Thank you for your help.

On Aug 26 I tried purchasing the USD 99 for the dev program. I tried this on 2 separate cards already from that date, and talked to support through emails until they started ghosting me. I haven't heard back from support. Payments apparently aren't going through entirely, even though those 2 cards i use frequently without issues. I NEED to be able to proceed with this. I've been trying to do this through the https://developer.apple.com/ site, since I don't own any apple device (Mac or Iphone). Last case Number: 20000148340869

Hello, I'm trying to enroll in the Apple Developer Program as an individual through the Apple Developer app, but my enrollment is blocked. Developer Support (Case ID: 102990307842) told me that my identity has already been verified with a different Apple Account, and that I need to use that account to enroll. However, I cannot identify which Apple Account it is. What I have already tried: Checked every email address I may have used on iforgot.apple.com. All of them returned "This Apple Account is not valid or not supported." Looked up my phone number on iforgot.apple.com. It only shows my current Apple Account, the one I'm posting from. Searched my email history for any enrollment or membership emails tied to another account. Nothing was found. Contacted Developer Support by phone and email. I was told they cannot provide further support unless I find the other account. I may have started an enrollment with another Apple Account in the past, but I no longer have any record of it. My questions: Is there a way to verify my identity by a method other than the Apple Developer app, such as uploading identity documents? The Identity Verification help page says to contact support for other verification methods. Could the identity verification linked to the other account be reset, so that I can verify again with my current Apple Account? If neither is possible, could you at least tell me whether the linked Apple Account is still active or has been deleted? I'm ready to provide my government-issued ID or any other documentation needed. If anyone has resolved a similar situation, I'd appreciate hearing how. Thank you.

Our Apple Developer Program membership for Avorp LLC was recently terminated under Section 3.2(f), citing “documented indications of fraudulent conduct associated with” my account. I am trying to understand the basis for this decision. Avorp LLC is a legitimate and independently operated U.S. software company. Its enrollment information was verified by Apple, and the account currently has no published apps on the App Store. I have not engaged in fraudulent reviews, payment fraud, account circumvention, or any other dishonest activity through this developer account. Like I said we don't even have a published application yet. I also work professionally as a freelance software developer and have previously worked on unrelated client projects involving Apple development resources. If an association with a former client account, project, device, or development environment contributed to this termination, I would like to clarify that such client work is entirely separate from Avorp LLC and does not imply ownership of or responsibility for the client's account or activities. The termination notice does not identify the specific activity, account, transaction, application, or association that Apple considers fraudulent. I have already submitted a reinstatement request. I am posting here to ask whether an Apple representative can clarify the appropriate escalation path for a manual review of the account associations involved in a Section 3.2(f) termination. I am fully prepared to provide company records, contracts, client-work documentation, or development records if needed to verify that Avorp LLC is independent and legitimate.

I applied for a developer subscription on October 16th, but I haven’t received any response. I also sent an email to the support team, but there has been no reply to that either. Is there anyone who can help?

Hello, I'm an individual developer from Türkiye. My individual enrollment was rejected at ID verification ("ID Verification Rejected") and retrying is now disabled. The Apple Developer app says "Enrollment through the app is not available for this Apple Account", and web enrollment returns "Your enrollment could not be completed." A likely cause is a name transliteration mismatch: my surname is "Mollaoğlu" (with ğ), while the machine-readable line of my passport shows "MOLLAOGLU". I can provide my passport or national ID card for manual verification. I contacted Developer Support on Oct 13 and followed up on Oct 16 and Oct 18 (Case ID 102995173622), but haven't received a response yet. Our Android version is already in Google Play closed testing and we'd like to start iOS testing. Could someone please review my account and let me know how to proceed? Thank you!

We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.

Hello, I'm enrolling in the Apple Developer Program as an Individual (Case ID: 102988768518). On October 18, Developer Support asked me to upload my passport and said a separate email with an upload link would be sent from Apple Support. That email never arrived. I've checked the inbox, spam and all folders. When I open the file upload page on the Developer Contact site directly while signed in with my Apple Account, it shows: "Sorry, you don't have access. Your account isn't authorized to upload files." I replied to the advisor's email on October 19 and asked for the link to be resent, but I haven't received a reply yet. My passport is ready and I'll upload it the same day I get a working link. Could Developer Support please resend the upload request or enable uploads for my account? Thank you.

Hi, I want to switch my account from individual to business, I have submitted the request through the form. Receiving an email say that we will review it in 24 hrs, but after 5 days nothing happen, Total ignorance, and no way to reach the support team, the only option is by email the same the ticket is opened but no one reply. I have my subscription paid each year why I don't get in support for a big company like apple. How to contact them and how to solve this issue

I'm really struggling to renew my membership for apple developer and haven't heard back from apple. It is saying there is a button to renew but I've tried both on my iphone and laptop but can't find this button. Also, it's asking me to resign the developer program license, but when I go to sign it there isnt an option too! It's driving me crazy someone please helpn

Hello, I am trying to enroll in the Apple Developer Program as an Individual from India, using the Apple Developer app (iPhone and Mac). After entering my address, the Account tab shows: "This address is not valid. To continue enrolling, contact us." The enrollment is now blocked on every device, and I cannot correct the address or pay the fee. Support case: 102998452120 (opened 16 Oct 2026, follow-up sent 19 Oct) Phone support on the contact page shows "currently unavailable" I have only received the automatic "we received your request" email so far Our app launches this week, so this is urgent. Could someone from Apple Developer Program Support please look at my case and unblock the enrollment so I can correct the address and complete payment? Thank you, Rakesh Kumar

Hello, I have been trying to enroll in the Apple Developer Program as an individual for almost a month, but I am unable to complete identity verification because my citizenship and country of residence are different. I am a Russian citizen, so my passport is Russian. However, I have legally lived in Azerbaijan for several years, Azerbaijan is my actual country of residence, and my Apple Account region is also Azerbaijan. In the Apple Developer app, the only identity document option available to me is “Passport Book.” There is no option to submit my Azerbaijani residence permit. When I submitted my valid Russian international passport, verification failed because the document was not accepted for my Apple Account region. This creates a situation where: my Apple Account region correctly reflects where I live; my passport correctly reflects my citizenship; I have a valid Azerbaijani residence permit; but the automated verification process does not allow me to submit the residence permit. I have already contacted Apple Developer Support and provided both my valid Russian international passport and valid Azerbaijan residence permit through Apple's secure upload system. My original support case is 102967615402. I was eventually told that my information had been forwarded to an “appropriate internal Team” for further review. More than a week passed after that message without any further update, and the case then disappeared from the “Current Issue” section of the Developer Support website. Because I could no longer determine whether the case was still active, I opened a second support case: 102995117656. I am not requesting an exception to Apple's rules. I simply need to understand: How is a foreign citizen who legally resides in Azerbaijan supposed to complete Apple Developer identity verification when their passport was issued by their country of citizenship? Has anyone experienced a similar situation where citizenship and Apple Account country/region are different? I would also appreciate it if Apple Developer Support could confirm whether my original escalated case is still being reviewed. Thank you.

Hello Apple Developer Community, I enrolled in the Apple Developer Program and completed the required document submission and payment. However, my account status is still showing “Pending Enrolment,” and I have not received confirmation that my membership is active. I have already contacted Apple Support by email, and a support case has been registered. However, I have not received a response or a clear update on the status of my enrolment. My main concern is that my subscription period appears to have started after payment, even though my developer account is not yet active. This is preventing me from accessing the program benefits I paid for. I would appreciate guidance from anyone who has experienced a similar situation. Processing time: How long does Apple Developer Program enrolment normally take after submitting the required documents and completing payment? Expedited processing: Is there an official process to request expedited enrolment or escalate a pending application? Support escalation: If a support case has already been registered but there has been no response, what is the recommended next step? Membership validity: If activation is delayed due to Apple’s processing, can the membership start date or subscription validity be adjusted accordingly? Additional verification: Is there anything else I should check or submit to avoid further delays? I have completed the requested steps and am waiting for activation. I would appreciate any advice from Apple Developer Support or community members who have successfully resolved a similar issue. Thank you for your help.

Hi, I'm trying to enroll in the Apple Developer Program as an individual. After selecting "Individual / Sole Proprietor" and accepting the license agreement, the page shows "We are unable to process your request. An unknown error occurred." The request behind it, POST /services-enrollment/submitIndividualEnrollment, returns HTTP 406 with resultCode 202018 ("Your request could not be processed"). What I've checked: The enrollment eligibility check shows an existing individual enrollment in draft status, stuck at the billing info step Two-factor authentication is on, and I've added a US phone number to match my account's US region I've retried several times, with the same result I've contacted Developer Support and am waiting for a reply Questions: What does resultCode 202018 mean? How can I finish or reset a draft enrollment that's stuck at the billing step? Will enrolling as an organization (I'm requesting a D-U-N-S number now) conflict with the stuck individual draft? Thanks for any help!