Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

I have received an invitation to a development team in the Apple Developer Program. Having filled the form out and completing the image challenge successfully, tapping on continue simply results in the button graying itself out. The JavaScript console shows the following error when this happens: { code: -4 data: "Destination unavailable. 500" message: "Application error." } I have tried this process in Safari, Chromium, as well as on mobile data on my iPhone, and the result is the same each time. Other messages in the console: [Warning] 30 console messages are not shown. [Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2) [Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2) [Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 1 (widget-a72347aab29cc0b7fb82.js, line 2) [Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2) [Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2) [Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2) [Error] Blocked a frame with origin "https://appleid.apple.com" from accessing a frame with origin "https://appstoreconnect.apple.com". Protocols, domains, and ports must match. [Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 0 (widget-a72347aab29cc0b7fb82.js, line 2) [Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2) [Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2) [Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2) [Log] - will send rpc message for 'formRendered' (widget-a72347aab29cc0b7fb82.js, line 2) [Log] failure - rpc: 'formRendered', reason: reached maximum retries. (widget-a72347aab29cc0b7fb82.js, line 2)

Need help with Apple Developer Program enrollment. What happened: Paid $99 on Jan 14 from Pakistan (HabibMetro bank) Money fully deducted from my account Apple says "payment problem" and gives me 7 days or enrollment cancels Bank needs 10 days to trace the payment The problem: -Apple will cancel before bank finishes tracing (7 days vs 10 days). -Apple Support suggested re-enrolling with their app using different payment method, but I'm worried about: Getting charged twice First payment not refunded Losing the $99 Questions: Anyone faced this? What did you do? Should I re-enroll or wait? How to avoid double payment? Order: D004702861 Case: 102802965662 Any advice appreciated

I have been trying from a long time now to register for Apple Developer Account for my company but every time I am getting the Same Unknown Error. And I have tried contacting the support team from a long time but haven't received any resolution.

I am having trouble in renewing my Apple Developer account. I do not see any renew or Apple Developer Subscription Payment option.

I previously had an account that changed devices when purchasing the Apple Developer Program, which prevented me from continuing the purchase. Customer service stated that they did not have the authority to handle it. So I registered a new ID, but I still couldn't register. Now, both accounts are unable to purchase the Apple Developer Program because the button is grayed out. I consulted customer service, and one of the representatives informed me that my identity is no longer eligible for purchasing the Apple Developer Program. I don't want to purchase using someone else's identity. Is there a way to resolve this? I feel like the purchasing process is locked.

Around 2012, we developed an Apple app. Due to the team's lack of technical maturity at the time, my partner eventually gave up on further development. Later, around 2019, I logged into one of my Apple IDs, and it showed that the registration was in progress with the button grayed out. Today, in order to register as a developer, I specifically bought a new iPhone 17 from JD.com. The process went smoothly at first, but after filling in my name and address, completing the facial verification, it just logged me out. Now, when I open Developer, the registration button is grayed out again. It’s quite frustrating. I had hoped the new phone would solve the issue. Back in 2019, I encountered the same problem—I tried logging in on different devices, including my wife’s phone and an iPad, but none worked. Could it be that even a newly registered account would face the same issue today? As someone eager to publish an app, this is truly disappointing. I’m not sure if it’s a system problem or something else. I remember that in 2012, we didn’t do anything wrong, but the team wasn’t technically mature enough, and I urged my partner to keep working on it, though he eventually gave up. Now, as I try to register again, I’ve filled in everything today—my bank card (a debit card), completed facial verification, entered my ID card details, and provided my address. But I never reached the payment step. In the end, when I open Developer, the registration button is grayed out. I hope to find out why this is happening, but I haven’t gotten any answers—just like years ago when customer support simply suggested re-registering without a clear explanation. However, registering with someone else’s information could lead to issues later on. I hope to find a solution.

Apple removed our app from the App Store today stating we need to renew our Apple Developer membership. I have written confirmation that Apple ran our card in late November and we haven't received another follow up stating it was still due or that our account / app was going to expire and/or was up for removal. There also seems to be an odd bug with the Apple Developer Program as I am an Account Holder on this app and a user on our other app (in the CA App Store). When I try navigating to the Membership Details screen it brings me to the CA app which another member of our team is Account Holder of. There's simply no way to get to the Membership Details screen for the app that's been removed and we only noticed this a few days ago. Again, Apple has given us zero warning that our app was up for removal nor that we still owe for our annual membership renewal fee. . .because we paid it back in November of 2025 and have the receipt from Apple confirming as much. Does anyone have any suggestions or perhaps a link I might be able to try to get me to the screen to attempt to pay the renewal fee (again) so we can get the app back in the App Store?

Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!

I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."

Current issue (happening now) I get blocked immediately after entering my identity details and address. Apple Developer app (iPhone) I start the enrollment flow. After identity verification, I enter my address (Street Address, City/Town, State/Province, Postal/Zip, Phone). As soon as I tap Continue, I get: Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support. I cannot proceed past this point. Web enrollment (developer.apple.com) When I try on the web, I get: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. This happens right after providing identity + address (before I can proceed further). Previous timeline (related background) ~3 months ago I incorporated my company in Türkiye (Ltd. Şti.) and tried to enroll as an organization. What happened First attempt on the web: enrollment was approved, but I couldn’t complete payment. Support told me to reset and try via the Developer app. Developer app enrollment then requested identity + “association with the enrolling entity” and company documents: Government-issued photo ID Employment/association verification Commercial registry extract (signed/stamped) Articles of association Tax office + tax number document Signatory circular I uploaded the requested documents. Apple replied that Turkish documents were unsupported and asked for “solicitor-certified English translations.” I uploaded English translations that were sworn-translator stamped. Why the translations were not notarized In Türkiye, due to the current economic situation, notarizing multiple translated corporate documents can cost hundreds of USD. Because of that, I initially provided sworn-translator certified (stamped) English translations rather than notarized translations. The translation office I worked with told me they regularly prepare company document translations for Apple Developer Program enrollments and that translator-certified translations are usually sufficient. My plan was to get everything notarized immediately if Apple explicitly requested notarization again or clarified that notarization was mandatory. About a week later, I received: Your enrollment request for your company has been declined. I followed up multiple times asking what exact requirement was not met (translation certification type, identity/association verification, etc.). Phone support said the decision was final and they could not disclose the reason. Additional detail discovered after the decline (document error fixed) After the decline, I reviewed all documents line-by-line and found a serious issue in my signatory circular: My company was incorporated on 27.08.2025. The signatory circular incorrectly stated that my authority started on 27.08.2023 (two years earlier). This was a notary/document preparation error. I immediately returned to the notary and had it corrected. They acknowledged the mistake, and I can obtain an official written statement confirming the correction if needed. However, Apple has not provided a channel to submit corrected documents, and support is not giving a path forward. What I’m asking the community Has anyone seen the “Contact Us to Continue” message triggered at the identity/address step and successfully fixed it? If yes, what specifically solved it? Is this typically an Apple Account eligibility/restriction flag, or can it be caused by address/region verification format issues? After an organization enrollment is declined, is there a known path to re-apply successfully (e.g., notarized translations vs translator-stamped, or having a different authorized representative apply as the Account Holder)? If documents were corrected after the decline (like the notary error above), is there any supported way to resubmit without starting from zero? Any concrete guidance would help. Thank you.

@Apple Developer Support Hello, It has now been more than 72 hours since my Apple Developer Program purchase. The payment was completed and the invoice was issued. Order Number: W1302770460 I have not received any response to my previous support requests, and my membership is still not active. Please escalate this case and complete the manual activation of my membership as soon as possible. Thank you.

Hi I have been trying to purchase apple developer program since week now...and not working i have tried multiple cards, debit/credit (visa, mastercard) my bank is not blocking my payment either. It keeps saying authorisaion failed on Apple end. I tried use different WiFi still same & different Apple ID it does same thing. Anyone know what going on??

For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.

I originally enrolled in the Apple Developer Program in 01/10/2026 as an induvidual . it has been 6 days account pending payment not taken from my bank account. they don t answer emails so what s going on ?

Hello there. My enrollment process with ID N2XM45Y7RA is stuck, even if all requirements are fulfilled. Nothing... a month guys? What can I do - or who do I contact.??????

Hello, I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable. First payment I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt. • Order ID: W1557478965 • Amount: 1029 TRY • Status: Completed / Posted Despite this, my account continued to show: • “Purchase your membership” • Enrollment status: Pending • No access to App Store Connect After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side. Second payment Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure. • Order ID: W1694587309 • Amount: 1029 TRY • Status: Completed / Posted Current situation At this point: • Two separate payments • Two unique Apple Store order IDs • Zero activation • Zero response from Apple Support • Enrollment still Pending • App Store Connect still inaccessible Support case details: • Apple Support Case ID: 102769533427 • Multiple follow-ups sent • No reply • No action taken This is no longer a delay — this is a system-level failure. I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support. I am formally requesting manual intervention by Apple staff to: 1. Immediately activate my Apple Developer Program membership 2. Investigate and resolve the duplicate payment (refund or clarification) 3. Explain why a paid enrollment can remain blocked with no support response If this forum is monitored by Apple employees, this issue requires urgent escalation. This situation should not happen in a paid developer program. Thank you.

Hello! I have placed orders to pay for my developer account, but the payments are not going through. What ways are there to solve the payment problem?

I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls. For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0. Maybe this will help clarify where the problem is: A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens. Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting. At this point, the connection to LiveKit should happen. In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call). The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit). When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator. When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often. Maybe you know why this issue occurs much more frequently on visionOS? Here is all the code for the core functionality. If you need any additional code, please let me know. RoomModel.swift