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External purchase region
Hi everyone, I have a question regarding App Store subscriptions and tax country / storefront changes. If a customer originally purchased a subscription while their App Store country was France (so we reported France as the tax country), and later updates or renews that same subscription while located in Hungary, which country should we report going forward? Should we continue using the original country (France)? Or should we start sending the new country (Hungary) once it changes? Also, what happens if the customer changes their App Store region entirely, for example from France to the US? How is Apple’s commission calculated after the region change? If anyone has experience with this scenario or knows the official Apple behavior, I’d really appreciate your help. Thanks!
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External Purchase clarifying
Hi! I’m facing some difficulties while integrating with Apple external purchase API. I would like to clarify a few points in the documentation. Subscription Events Documentation mentions four subscription events: SUBSCRIPTION_START, SUBSCRIPTION_CHANGE, SUBSCRIPTION_PAYMENT, and RENEWAL. Could you clarify what SUBSCRIPTION_PAYMENT is used for? The examples indicate that we should send the tax and payment amounts in the SUBSCRIPTION_START and RENEWAL events. Should we also send them for SUBSCRIPTION_PAYMENT? 2. Unused Tokens Customers generate ACQUISITION and SERVICE tokens and send them to us. According to the documentation, we must report every token received. If we process balance transactions linked to an ACQUISITION token, should we send the SERVICE token with NO LINE ITEM? Should we continue sending the SERVICE token with NO LINE ITEM status in the following months? 3. Should we send reports only once a month? What should we do if, at the time a transaction is received, the token was active, but by the time the report is due, it has already expired? Do we still need to report it in that case? 4. What should we do if we receive a notification about an unreported token in the middle of the month? Should we send the report immediately, or should we take note of the token and include it in the report at the scheduled time at the beginning of the month? 5. Am I correct in understanding that if a user purchases a monthly subscription and cancels the renewals within the same month, the reports will contain only one event — SUBSCRIPTION_START with subscriptionDaysOfPaidService = 0? If a renewal for a monthly subscription fails and the payment is completed after a 7-day grace period, should we report 37 days or 30 days in subscriptionDaysOfPaidService in the RENEWAL event? Thank you in advance for your guidance!
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External purchase region
Hi everyone, I have a question regarding App Store subscriptions and tax country / storefront changes. If a customer originally purchased a subscription while their App Store country was France (so we reported France as the tax country), and later updates or renews that same subscription while located in Hungary, which country should we report going forward? Should we continue using the original country (France)? Or should we start sending the new country (Hungary) once it changes? Also, what happens if the customer changes their App Store region entirely, for example from France to the US? How is Apple’s commission calculated after the region change? If anyone has experience with this scenario or knows the official Apple behavior, I’d really appreciate your help. Thanks!
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113
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2d
External Purchase clarifying
Hi! I’m facing some difficulties while integrating with Apple external purchase API. I would like to clarify a few points in the documentation. Subscription Events Documentation mentions four subscription events: SUBSCRIPTION_START, SUBSCRIPTION_CHANGE, SUBSCRIPTION_PAYMENT, and RENEWAL. Could you clarify what SUBSCRIPTION_PAYMENT is used for? The examples indicate that we should send the tax and payment amounts in the SUBSCRIPTION_START and RENEWAL events. Should we also send them for SUBSCRIPTION_PAYMENT? 2. Unused Tokens Customers generate ACQUISITION and SERVICE tokens and send them to us. According to the documentation, we must report every token received. If we process balance transactions linked to an ACQUISITION token, should we send the SERVICE token with NO LINE ITEM? Should we continue sending the SERVICE token with NO LINE ITEM status in the following months? 3. Should we send reports only once a month? What should we do if, at the time a transaction is received, the token was active, but by the time the report is due, it has already expired? Do we still need to report it in that case? 4. What should we do if we receive a notification about an unreported token in the middle of the month? Should we send the report immediately, or should we take note of the token and include it in the report at the scheduled time at the beginning of the month? 5. Am I correct in understanding that if a user purchases a monthly subscription and cancels the renewals within the same month, the reports will contain only one event — SUBSCRIPTION_START with subscriptionDaysOfPaidService = 0? If a renewal for a monthly subscription fails and the payment is completed after a 7-day grace period, should we report 37 days or 30 days in subscriptionDaysOfPaidService in the RENEWAL event? Thank you in advance for your guidance!
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