Hello,
I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps.
I also submitted requests for two extensions on March 6, 2026:
com.prayfirst.prayFirst.ShieldAction
com.prayfirst.prayFirst.ShieldConfiguration
All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress.
I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one.
This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this?
Team ID: BH752TBX9L
Thank you.
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