Post

Replies

Boosts

Views

Activity

Enrollment stuck after identity verification via special upload link (non-local passport) — Case ID 102795934998
Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.
0
1
197
2w