Hello,
I am trying to enroll in the Apple Developer Program, but my enrollment appears to be stuck.
I submitted my latest enrollment order on Wednesday, and today is Monday. My account still shows:
“Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.”
However, my card has not been charged, and my membership is still not active.
I previously canceled an earlier enrollment order and created a new one, but I also received a “Duplicate order” error. Now I am not sure whether there is a pending order, a duplicate order, or a stuck payment state on my account.
I contacted Apple Developer Support by email and also requested a phone callback. I waited around 90 minutes on the first call without reaching an agent, then received another callback and waited again for more than 40 minutes without anyone answering.
My card works normally for international online payments. Also, when I enter the card details, I am not redirected to any payment confirmation or 3D Secure page, and I am not asked for CVV. The order just goes into processing.
Has anyone experienced the same issue with Apple Developer Program enrollment?
How did you resolve the stuck “Complete your purchase” / “Duplicate order” state?
Any advice would be appreciated. I can provide my Enrollment ID privately to Apple Support if needed.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
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