We have recently published our macOS app where the minimum version was increased to macOS 11.0 (Big Sur and above). We visited the AppStore product page of our app on a macOS 10.13.6 (High Sierra). This device is with an older version of the app. The store page showed the compatibility information correctly (macOS 11.0 or later). However, it also showed a clickable Update button. Clicking on the button will show an activity indicator but nothing happens even if left idle for hours. Questions: Is it normal behaviour for the Update button to be enabled even for incompatible release versions? Upon doing the update, isn't there a message that will inform the user that the new version is no longer compatible on the device?

Would require any help since my app is ip restricted. Hence Appstore team has rejected the app. Unrestricting the ip address temporary would be hard as well. Is there any other alternatives. From Apple 2. 1 Performance: App Completeness Hello, Thank you for your response. Your app opens to a splash screen and does not advance any further. While we understand that you may have restricted the access to Malaysia only, please provide a way to verify all app features and functionality. We look forward to reviewing your resubmitted app. Best regards, App Store Review