Hi Kevin, Thanks for the clarification — understood that the entitlement doesn't move with the app and that we need to submit a fresh request from the new team. We've done that, and here are the details: App: NoLink — Apple ID 6760007376 Main Bundle ID: io.nolink.ios NSE Bundle ID: io.nolink.ios.nse Entitlement: com.apple.developer.usernotifications.filtering New Team ID: M85WA8W78C (Reload Defi Ltd) Previous Team ID: V2E3A94DC9 (STUDIOWEB.BG OOD) — app taken over via App Store app transfer Previous case: 102886799629 (entitlement was granted on the previous team) NoLink is an end-to-end encrypted messenger with voice and video calls. Push payloads are encrypted, and the NSE decrypts them to decide whether to show a message notification or pass an incoming call to CallKit. Without this entitlement we can't suppress the visible notification for call events, so users get a plain notification instead of a real incoming-call screen — the same reason io.element.elementx has it. Since the transfer we are completely blocked. We can't sign the NSE, and we can't release our new security version of the app. We've submitted the request and pushed on every ticket available to us, but we haven't received any response or status change. Could you help get this request looked at, or tell us where to escalate? If something is missing from our submission we'll fix it the same day, and we can send a demo build or more technical detail if that helps. Thanks, Huo Bao - senior engineer Reload Defi Ltd — Team M85WA8W78C