Hi, I am also facing the same issue. This "Direct touch area, use the rotor to enable direct touch for this app" announcement is happening everytime user touches the direct interaction view area borders and whenever the focus shifts to the view, which is very annoying for the users. Is there a way we can disable this announcement ?

I am also facing the same issue, when I call the support team, they say to request a call from support page but somehow the page redirects back to the home page without requesting a call. How do I contact in that case. Is there any dev support number available?