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Reply to Technical Support Incident (TSI) response time?
Hi Jason, I appreciate that the team is no doubt very busy which is why I've interpreted "three days" to be "three weeks" - being typically realistic:) My case number is 1583582 "Application (Logic) not responding to CGEventPostToPid when without focus". I've also posted on the forum, https://developer.apple.com/forums/thread/724835 "CGEventPostToPid not posting to background app's open dialog". Please also note, that I discovered this whilst implementing a work around with issues positioning the playhead via Logic's Control Surface Midi Device Plugin. Here are my previous submissions related to this: https://developer.apple.com/forums/thread/706826 "Logic Pro Position Playhead Controller Assignment Bug?" FB11998352 Move playhead by bars doesn't take into account multiple time signatures FB12009078 Move By Divisions Doesn't Work FB12011386 Move By Ticks Doesn't Work All of these issues, including the attendant one, would go away (for me at least!) if the following request is implemented: FB11998414 Midi Device Plugin - Go To Position (Bars, Beats, Divisions, Ticks) Command Request This functionality is what I'm cludging via posting events to the UI version of this function. Given that the UI functionality (and by implication Logic's engine) exists, it should be trivial to implement this. It would be nice to know if someone is "scratching their head", on any of these. Thanks for looking into this. Cheers Stew
Mar ’23
Reply to Technical Support Incident (TSI) response time?
Hi Jason, Thank you for following this/these up. I've had a response from a DTS engineer, who has confirmed the issue and passed it on to the CG team. With regard to the other reports, as I mentioned, I can workaround the move bugs in mixed meter if the absolute positioning by bars, beats, divisions, ticks command is implemented in the device interface. This should be trivial as the functionality already exists in the UI, and by implication in the engine. This is the ideal resolution to all these issues, for me at least. I have spent years on the development of my product part time, and over the last few months I've dedicated myself full time to this to give it the last push to get into production. I appreciate these things don't happen overnight, but to hear that it could take years or not at all is disappointing. Thanks again for looking into this for me. Cheers, Stew
Mar ’23