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Reply to My Developer Account is Locked
I've been trying to get an app approved for months and months, and I always get a completely rotten, different response from support each time. They don't know how to help me and keep inventing solutions. I'm truly surprised that Apple's IT support is so bad. Maybe an English-speaking technician can help me? I created a business account as Apple requested. And I created an account in the names of the company's directors. But every time we try to pay, all the cards are systematically declined, even though the cards have no problems and are funded (Visa and Mastercard). Online, it's declined, and via the developer app, they say that this account can't pay via the app. I constantly re-enroll, hoping that will unblock the payments, but it's always declined, without explanation. Honestly, this is the worst customer support I've ever experienced. and I'm stuck because of their incompetence in helping me. I think they are people with low salaries who don't care about their customers.
Mar ’25