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Family Controls (Distribution) — 2 pending requests for 10 days, no status update (WA2MPH4572 + HCQXH9P8VM)
Subject: Family Controls (Distribution) — 2 pending requests for 9 days, no status update (WA2MPH4572 + HCQXH9P8VM) Tags: family-controls Body: Hello Apple Developer Forums and DTS team, I am requesting visibility on the status of two pending Family Controls (Distribution) entitlement requests submitted 10 days ago with no email confirmation or status update. REQUEST DETAILS App: SHIELD Bundle ID: app.shieldme Team ID: 4452N28RUS Request IDs (both submitted on May 6, 2026): WA2MPH4572 HCQXH9P8VM Status: Both showing "Submitted" in Identifiers → app.shieldme → Family Controls (Distribution) → View Requests USE CASE SHIELD is a Brazilian app focused on personal device usage management. The category covers the scenario the app addresses: device owners who want to apply additional access controls to their own apps in case of phone theft or loss, which are widespread concerns in Brazil. SHIELD is NOT a parental control app and does not facilitate management of devices belonging to other people. The device owner is the sole operator. The owner uses the system-provided picker to select which of their own apps should require additional access controls, configured and controlled exclusively by the owner. The use of FamilyControls + ManagedSettings is the iOS API path that allows a third-party app to offer this access-control layer on user-selected apps for the owner's own protection. Without this entitlement, the iOS version cannot offer parity with the Android version of the same product. ALIGNMENT WITH FAMILY CONTROLS USAGE TERMS Device owner is the sole operator (no third-party monitoring) Owner manages access to their own apps only Use case is personal device usage management No advertising or data broker use of device or usage data No organizational deployment Privacy disclosures complying with Brazilian LGPD law are included in-app at first launch ASK Could a DTS Engineer or the entitlements review team confirm whether the two pending requests are visible in the queue and share an approximate timeline? If additional clarification on the use case would help the review proceed, I will provide it the same day. The Android version of SHIELD is feature-complete and currently in beta testing, approaching public launch. The iOS version is designed to launch alongside Android, since the product relies on a referral mechanism where an existing user can invite a contact who may be on either platform. Releasing only one platform breaks the onboarding flow for invitees on the other. Family Controls (Distribution) is the single remaining blocker on the iOS side. If there is a recommended channel for aligning entitlement timing with a coordinated multi-platform release, please advise. Thank you for your time.
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Family Controls (Distribution) — 2 pending requests for 10 days, no status update (WA2MPH4572 + HCQXH9P8VM)
Subject: Family Controls (Distribution) — 2 pending requests for 9 days, no status update (WA2MPH4572 + HCQXH9P8VM) Tags: family-controls Body: Hello Apple Developer Forums and DTS team, I am requesting visibility on the status of two pending Family Controls (Distribution) entitlement requests submitted 10 days ago with no email confirmation or status update. REQUEST DETAILS App: SHIELD Bundle ID: app.shieldme Team ID: 4452N28RUS Request IDs (both submitted on May 6, 2026): WA2MPH4572 HCQXH9P8VM Status: Both showing "Submitted" in Identifiers → app.shieldme → Family Controls (Distribution) → View Requests USE CASE SHIELD is a Brazilian app focused on personal device usage management. The category covers the scenario the app addresses: device owners who want to apply additional access controls to their own apps in case of phone theft or loss, which are widespread concerns in Brazil. SHIELD is NOT a parental control app and does not facilitate management of devices belonging to other people. The device owner is the sole operator. The owner uses the system-provided picker to select which of their own apps should require additional access controls, configured and controlled exclusively by the owner. The use of FamilyControls + ManagedSettings is the iOS API path that allows a third-party app to offer this access-control layer on user-selected apps for the owner's own protection. Without this entitlement, the iOS version cannot offer parity with the Android version of the same product. ALIGNMENT WITH FAMILY CONTROLS USAGE TERMS Device owner is the sole operator (no third-party monitoring) Owner manages access to their own apps only Use case is personal device usage management No advertising or data broker use of device or usage data No organizational deployment Privacy disclosures complying with Brazilian LGPD law are included in-app at first launch ASK Could a DTS Engineer or the entitlements review team confirm whether the two pending requests are visible in the queue and share an approximate timeline? If additional clarification on the use case would help the review proceed, I will provide it the same day. The Android version of SHIELD is feature-complete and currently in beta testing, approaching public launch. The iOS version is designed to launch alongside Android, since the product relies on a referral mechanism where an existing user can invite a contact who may be on either platform. Releasing only one platform breaks the onboarding flow for invitees on the other. Family Controls (Distribution) is the single remaining blocker on the iOS side. If there is a recommended channel for aligning entitlement timing with a coordinated multi-platform release, please advise. Thank you for your time.
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