Update (2026-06-10): Files successfully uploaded to Apple Support via secure gigafiles link. Documentation includes: ✅ Screenshots from Settings > General > About (device details) ✅ Screen recording of "Unable to Continue" enrollment error ✅ Supporting documentation Case #102900128848 now in Apple's hands. Support team (Yana/Samira/Lita) is investigating account-level hold blocking enrollment progression. Timeline: 2026-05-28: Case opened (ID verification rejected) 2026-06-02: Identity verified and approved 2026-06-06: Government ID docs uploaded 2026-06-08: Apple requests device details 2026-06-10: Device files uploaded ← YOU ARE HERE ~2026-06-17: Expected Apple response Will post final resolution once account hold is cleared. — Adarsh P S

Update (2026-06-10): Files successfully uploaded to Apple Support via secure gigafiles link. Documentation includes: ✅ Screenshots from Settings > General > About (device details) ✅ Screen recording of "Unable to Continue" enrollment error ✅ Supporting documentation

Update (4 June): Developer Support has now confirmed my identity verification is APPROVED. In case 102900128848 the agent replied on 2 June: "the system shows that your information has been approved. Please continue to submit the registration information." However, the Apple Developer app still blocks me before I can submit the enrolment, and the message changed over two days: 3 June: a full-screen "Contact Us to Continue. There may be an issue with your account that needs to be resolved before you can continue. Please contact support." 4 June: an alert "Unable to Continue. Contact support at developer.apple.com/contact." So I'm in a loop: identity verification is approved, yet the app won't let me reach the registration/payment step. I've replied to the case asking them to clear the residual account-level hold. Has anyone cleared this exact "approved, but the app still shows Unable to Continue" state? Did it resolve on its own after a delay, or did support have to lift an account-level flag? Any pointers appreciated.