You need to make sure your app has been build with Xcode 13. My issue was that even though I have the Xcode 13 Beta installed on my Mac, I was building my app for ad-hoc distribution using FastLane which is running Xcode 12.4. I'm going to try upgrading to Xcode 12.5 to see if that resolves my issue, but I may need to wait until my build service supports Xcode 13. No idea what you're using, but I'm building my app using Expo EAS Build. I can't link to it, but you can search their forums for "Needs to be updated" if it's relevant to you.
Topic:
App & System Services
SubTopic:
Core OS
Tags: