I am getting the same error. An apple agent tried to help me for a week but no luck. Next, I was told the issue was escalated, however, days have passed since the last contact. I kept trying in the meantime but still the same error. I am very surprised about this and the way thy try to deal with it.

I am getting the same error. An apple agent tried to help me for a week but no luck. Next, I was told the issue was escalated, however, days have passed since the last contact. I kept trying in the meantime but still the same error. I am very surprised about this and the way thy try to deal with it.