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Enrolment nightmare
Hello, I appreciate any advice on how to get enrolled in the development programme as I have been trying for weeks. I have tried with my consumer account, existing for a decade. My ID verification failed. Tried again with a new account created on purpose, again my ID verification failed after sending: - passport picture, bank statement and utility statement. No reason provided and no path to resolution provided. I have tried to contact multiple times that support team, no reply over 2-3 weeks. I have tried escalating officially as a complaint (no reply or acknowledgment) I have asked a manual review to the support team. No reply again. Not sure what is left to me to do. Thanks for any advice.
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10h
Enrolment nightmare
Hello, I appreciate any advice on how to get enrolled in the development programme as I have been trying for weeks. I have tried with my consumer account, existing for a decade. My ID verification failed. Tried again with a new account created on purpose, again my ID verification failed after sending: - passport picture, bank statement and utility statement. No reason provided and no path to resolution provided. I have tried to contact multiple times that support team, no reply over 2-3 weeks. I have tried escalating officially as a complaint (no reply or acknowledgment) I have asked a manual review to the support team. No reply again. Not sure what is left to me to do. Thanks for any advice.
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