Explore best practices for creating inclusive apps that cater to users with diverse abilities

Learn More

Posts under General subtopic

Post

Replies

Boosts

Views

Activity

Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
0
0
4
27m
iOS: How to maintain good app icon contrast in grayscale mode?
I’m developing an iOS app, and I’ve noticed that when the user enables Accessibility → Display & Text Size → Color Filters → Grayscale, my app icon loses a lot of visual contrast. The original colored version looks fine, but in grayscale it appears “flat” and harder to distinguish, unlike a pure black-and-white design. What I want to achieve: Ensure the app icon remains visually clear and high-contrast even when iOS renders it in grayscale. Ideally, provide an alternate “high-contrast” app icon version when grayscale mode is enabled. What I’ve tried: Increased color contrast in the original icon design. Added outlines and stronger shapes. Tested with grayscale filters in design tools. Researched Asset Catalog and alternate icons, but found no documented API to detect or respond to grayscale mode. Questions: Is there any API in iOS that allows detecting when the system is in grayscale mode so that I can programmatically switch to an alternate app icon? If not, are there Apple-recommended best practices for designing app icons that still look clear in grayscale? Are there any accessibility guidelines specifically addressing icon design for grayscale or color-blind modes? Additional info: iOS version tested: iOS 17.5 Development in Swift + SwiftUI, using Asset Catalog for icons. I am aware that iOS supports alternate icons via setAlternateIconName, but I haven’t found a trigger for grayscale mode.
0
0
20
8h
Custom tab bar in SwiftUI
I made a (very simple) custom tab bar in SwiftUI. It's simply an HStack containing two buttons. These buttons control the selection of a paged TabView. This works well, but in VoiceOver they don't behave like the bottom tab bar or e.g. a segmented picker. Specifically, VoiceOver does not say something like "tab one of two" when the first button is focused. According to my research, in UIKit this can be accomplished by giving the container view the accessibility trait tabBar, hiding it as an accessibility element and give it the accessibility container type semanticGroup. In SwiftUI, there is also the trait isTabBar, but that does not seem to have any impact for VoiceOver. I don't see an equivalent of semanticGroup in SwiftUI. I tried accessibilityElement(children: .contain) but that also does not seem to have any impact. So, is there any way in SwiftUI to make a button behave like a tab-button in VoiceOver? And how is SwiftUI's isTabBar accessibility trait supposed to be used?
2
0
259
6d
Programmatically Modifying Per Application or System Wide Color Filters using Cocoa/Swift in MacOS?
I'm looking into how to programmatically control color filters in the Accessibility settings under "System Settings" -> "Accessibility" -> "Color Filters"--in particular the "Intensity" and "Filter type" settings. As far as I have gathered, changing this setting can only be accomplished using the CoreGraphics APIs or Accessibility APIs (I've poked around GitHub, Stack Overflow, and queried some LLMs), but there doesn't seem to be a clear cut example for doing this using public facing APIs, without ripping off source code from another project wholesale or using private APIs. My goal is to overlay a color filter at either a per-application or system level to help with accessibility. If there's a way to overlay this capability on an application-by-application basis as a third-party developer, that would be the most ideal scenario. For example, modifying the look and feel/UX for Launchpad, Photos, etc, as a third-party developer without accessing the source code of the application that I'm modifying the look/feel for (with appropriate user consent of course).
0
0
339
1w
BLE Device Not Appearing in Scan List on iOS After Name Change
I'm encountering an issue related to BLE device discovery on iOS. I have a BLE peripheral device that I initially connected to using an iOS device. After this connection, the BLE device's advertised name was programmatically changed by the peripheral. Now, when I try to scan for this device using other iOS devices, it does not appear in the scan results in most apps — including nRF Connect and our own custom BLE app that uses CoreBluetooth. A few observations: The device is definitely powered on and advertising (confirmed via Android). The name change is reflected correctly on Android and on the iOS device that originally connected to it. Other iOS devices no longer see the device in their scan list.
1
0
284
1w
VoiceOver doesn't work for AVRoutePickerView wrapped in UIViewRepresentable
Hi, I've wrapped AVRoutePickerView in SwiftUI using pretty much the code given here, with a few changes: func makeUIView(context: Context) -> UIView { let routePickerView = AVRoutePickerView() // Configure the button's color. //routePickerView.delegate = context.coordinator //routePickerView.backgroundColor = .secondarySystemBackground routePickerView.tintColor = .accent routePickerView.activeTintColor = .accent // Indicate whether your app prefers video content. routePickerView.prioritizesVideoDevices = false return routePickerView } I commented out routePickerView.delegate = context.coordinator because it doesn't compile; context.coordinator is of type Void and I'm not sure how to fix that. I'm not sure if that has anything to do with the issue. Anyway, this works fine without VoiceOver; if I tap the button, I get the AirPlay popover. But in VoiceOver, if I select the button and double-tap, nothing happens… it just reads the button's accessibilityLabel again. How can I get the AirPlay popover to show in VoiceOver?
3
0
322
1w
DUNS Number
Hello, I’m in the process of enrolling my business (Carzo Rent A Car, Prishtine, Kosovo) in the Apple Developer Program, but I have been waiting for my D-U-N-S number to be issued. I submitted the request to Dun & Bradstreet on July 28, 2025 (Case #9142648) and have only received a system-generated email with a tracking ID (#9086421). There has been no further update. My questions are: Is there a way for Apple to expedite or provisionally approve my enrollment while the D-U-N-S number is pending? How long does Apple typically wait for D&B updates before the enrollment is affected? Are there any alternative steps I can take to avoid further delays? Thank you for your guidance.
2
0
114
1w
VoiceOver doesn't work well for accessing PDFs/forms with tables
I have been working to remediate PDFs for a client. The documents/forms have many tables. When I correctly tag a table, using Foxit Editor Pro, it works beautifully on a PC reading it with NVDA. On Mac using VoiceOver the table isn't accessible. It doesn't matter if I try to read it in Adobe Acrobat, Foxit, or Preview. The reader often says the document is empty, omits column headers, and/or associates the wrong header with the column data. The documents have essentially the same coding behind them as for the web. Why is it they perform so well on a PC with NVDA, but so poorly with Mac VoiceOver? I am a Quality Assurance Specialist. I review websites apps, and documents for accessibility. Why can't I do my job using only my Mac system? As a Mac user, it frustrates me that I can't use my preferred system for checking documents to see if they are accessible because VoiceOver doesn't work well. I actually have to recommend to my clients and their customers that they need to use a PC with NVDA or Jaws for these documents to be able to get all the information. Unfortunately, most people aren't able to have, or maintain, both systems. Overall, Mac products are very high quality. This, and other issues with VoiceOver, seems to be a large gap in Apple's offerings and functionality. I would appreciate a human response to the original email I sent about this on 7/30/2025.
1
0
100
1w
Autonomous Single App Mode(ASAM) in macOS
Hello I tried implementing the ASAM for macOS as per apple guidelines with configuration profile mentioned here but didn't had any success. Then Apple suggested to use requestGuidedAccessSession in macOS but that is only supported in macOS Catalyst but that also didn't work with valid config profiles too. Did anyone get success with ASAM mode without assessment entitltlement?
0
0
208
1w
Speak Screen gesture not working
I am testing the accessibility feature available in the Settings app called "Speak Screen". The help text in the Setting app states that swiping down with two fingers will cause the screen content to be spoken. However, I've been unable to get this feature to work. Every time I try the double finger swipe down, it behaves the same as the single finger swipe down gesture. Usually this manifests as making scroll views bounce. I've tried toggling the feature on and off, turning off Reachability, and rebooting my phone, but I can't get the speak screen gesture to work. If I access the speak screen feature from the "Speech Controller" button, then the screens content is spoken, as expected, so I know the feature is enabled. It's just the gesture that doesn't work. Is there something else I need to do to get this gesture to work? I don't want to tell my users to turn this feature on if I can't verify that the gesture will work with my app.
1
0
171
1w
Speak Selection broken with SwiftUI text
I have users who need to be able to hear the content of SwiftUI Text views. I have specified the .textSelection(.enabled) modifier for the text views. Adding this modifier causes a "copy" option to appear on long press, but it doesn't enable the visible selection of text, nor does it provide the "Speak" menu item that UIKit allows on text selection. Is the "Speak Selection" accessibility feature broken for SwiftUI Text views? I've found that there's another accessibility feature that does work (enabling the Speech Controller button for "Speak Screen"). Do I need to tell my users that Apple is deprecating the "Speak Selection" accessibility feature, and that they need to use the Speech Controller instead? Or is there something else I can do to my SwiftUI to get that feature to work?
1
0
190
1w
AXIsProcessTrusted returns true, but AXUIElementCopyAttributeValue fails with .cannotComplete
This was working a few days ago, but it has since stopped and I can't figure out why. I've tried resetting TCC, double-checking my entitlements, restarting, deleting and rebuilding, and nothing works. My app is a sandboxed macOS SwiftUI LSUIElement app that, when invoked, checks to see if the frontmost process is Terminal, then tries to get the frontmost window’s title. func getFrontmostWindowTitle() throws -> String? { let trusted = AXIsProcessTrusted() print("getFrontmostWindowTitle AX trusted: \(trusted)") guard let app = NSWorkspace.shared.frontmostApplication else { return nil } let appElement = AXUIElementCreateApplication(app.processIdentifier) var focusedWindow: AnyObject? let status = AXUIElementCopyAttributeValue(appElement, kAXFocusedWindowAttribute as CFString, &focusedWindow) guard status == .success, let window = focusedWindow else { if status == .cannotComplete { throw Errors.needAccessibilityPermission } return nil } var title: AnyObject? let titleStatus = AXUIElementCopyAttributeValue(window as! AXUIElement, kAXTitleAttribute as CFString, &title) guard titleStatus == .success else { return nil } return title as? String } I recently renamed the app, but the Bundle ID has not yet changed. I have com.apple.security.accessibility set to YES in the Entitlements file (although i had to add it manually), and a NSAccessibilityUsageDescription string set in Info.plist. The first time I ran this, macOS nicely prompted for permission. Now it won't do that, even when I use AXIsProcessTrustedWithOptions() to try to force it. If I use tccutil to reset accessibility and apple events, it still doesn't prompt. If I drag my app from the build products folder to System Settings, it gets added to the system TCC DB (not the user DB). It shows an auth value of 2 for my app: % sudo sqlite3 "/Library/Application Support/com.apple.TCC/TCC.db" "SELECT client,auth_value FROM access WHERE service='kTCCServiceAccessibility' OR service='kTCCServiceAppleEvents';" com.latencyzero.<redacted>|2 <redactd> I'm at a loss as to what went wrong. I proved out the concept earlier and it worked, and have since spent a lot of time enhancing and polishing the app, and now things aren't working and I'm starting to worry.
4
0
947
2w
Hi,I applied for the COMMUNICATION capability failed, what should I do next?
Hi,I applied for the COMMUNICATION capability, but have a message that I already have the driving task app entitlement. After that ,I have applied one more time ,there is no reply anymore. I do not have the com.apple.developer.carplay-communication capability, that means I can not apply this capability? What should i do next to get this capatibility? Thanks
2
0
1.1k
2w
SwiftUI Accessibility Inspector?
Please excuse me if this is obvious. I'm new to Apple development. Is there a SwiftUI Accessibility Inspector? I run the standard one, in Xcode 26b3, and it shows me warnings for things that I didn't create in SwiftUI. I presume that "SwiftUI" is primarily implemented using macros and that these things are either generated or boilerplate lower-level things. But if so, then why would they trip Accessibility Inspector warnings? Is there something I can do from SwiftUI to clear them? Or... is there a demangler somewhere that will translate from these names into something this human might recognize? I'm targeting macos, btw, if that makes any difference.
1
0
1.3k
3w
Fullscreen Detection
Hi, I want to detect if there is a fullscreen window on each screen. _AXUIElementGetWindow and kAXFullscreenAttribute methods work, but I have to be in a non-sandbox environment to use them. Is there any other way that also works? I don't think it's enough to judge if it's fullscreen by comparing the window size to the screen size, since it doesn't work on MacBook with notch, or the menu bar is set to 'auto-hide'. Thanks.
14
1
1.4k
4w
Tahoe Launchpad
I wrote this in the regular forums and they deleted it and told me to write it here because it was dealing with unreleased software. I read that Launchpad is disappearing in Tahoe and I have real concerns about that. For me, that is an accessibility issue. I have both memory problems and scanning problems. So having my apps organized into categories is extremely important to me. Just today I needed to find an app that I didn't remember the name of and I rarely use, but when I need it, it is important to me. Just to see if I could find it without launchpad, I scanned my applications folder and I couldn't find it. I went to launchpad and to the category I knew it was in and it was right there, easy for me to find. Please don't take away our organization options.
1
1
1.1k
4w
VoiceOver for Accessibility Labels with Localization
Hello! I'm adding VoiceOver support for my app, but I'm having an issue where my accessibility value is not being spoken. I have made a helper class that creates an NSString from a double and converts it to the user's region currency. CurrencyFormatter.m + (NSString *) localizedCurrencyStringFromDouble: (double) value { NSNumberFormatter *formatter = [[NSNumberFormatter alloc] init]; formatter.numberStyle = NSNumberFormatterCurrencyStyle; formatter.locale = [NSLocale currentLocale]; NSString *currencyString = [formatter stringFromNumber: @(value)]; [formatter release]; return currencyString; } View Contoller self.checkTotalLabel.accessibilityLabel = NSLocalizedString(@"Total Amount", @"Accessibility Label for Total"); self.checkTotalLabel.accessibilityValue = [CurrencyFormatter localizedCurrencyStringFromDouble: total]; I'm confused on whether the value should go into the accessibility label or not. When the currency is just USD and the language is English, it's a simple fix. But when the currency needs to be converted, I'm not sure where to go from here. If anyone has any guidance, it would help me a lot! Thank you!
1
0
706
Jul ’25
Assistive Access + Firebase Authentication
I have an issue in my app when it is used together with the assistive access feature. For authentication, we are using the capacitor firebase authentication plugin (https://www.npmjs.com/package/@capacitor-firebase/authentication) which enables users to login via apple (FirebaseAuthentication.signInWithApple(...)), google (FirebaseAuthentication.signInWithGoogle(...)), or email. Works just fine. However, when the assistive access feature is enabled, the login fails for apple ("The operation couldn't be completed. com.apple.AuthenticationServices.AuthorizationError error 1000) and google ("The user canceled the sign-in flow). It seems like the popups for sign-in are blocked and therefore an error is returned immediately. The popups may be blocked by assistive access, causing the capacitor plugin to be unable to authenticate. I have tested this on my iPhone 12 Pro using iOS 17.7 I would appreciate any suggestions to handle this issue!
1
1
712
Jul ’25