These are the Developer Forums, where developers of apps for Apple's platforms ask each other for hints and tips on coding. We are not employees of Apple.
Your question is more of a product support one, so I'd suggest you ask it over at the Apple Support Forums.
And, when you ask your question over there, add some useful info, like how you're trying to access the files, what files, where. Are you using Finder? Have you tried creating a new user on your Mac and signing into iCloud on that new account? All this is relevant info.
Thanks.
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Community
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Apple Developers
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