I managed to solve the problem, there were two changes, one in the code and another in the Tax Forms information (it was approved in Brazil and missing in the USA). So I don't know which two were the problem, but apparently it was in the Tax Forms.

Hi, I still have this problem.

@DTS Engineer 21 de mar. de 2025 às 07:05

First thank you for the answer, and yes, the countries are set correctly. Both available for download and subscriptions. Print attached. The smartwatch is set to the correct region, the same one that I downloaded the application.