Posting here after a month of going in circles through Developer Support email, in the hope an Apple staff member can review or escalate.
Timeline:
Individual-to-organization migration submitted for Spentz LLC. Enrollment ID: S4QC6PLPTT.
During the migration my active signing certificate was revoked. I have been unable to produce ANY builds (EAS or device) for over 30 days. This is the core blocker.
20 May: advisor confirmed my documents were received and forwarded to the review team, and that the team would contact me directly if anything further were needed. Nothing further was requested.
29 May: automated email warning the enrollment would be withdrawn within 7 days if requested info wasn't received but no email has ever specified what is outstanding or where to send it. This directly contradicts the 20 May confirmation.
Callback requested only to be left on hold for over an hour before giving up
What I'm trying to resolve: (1) confirmation of whether anything is genuinely outstanding from my side and, if so, what and where to send it; (2) assurance the withdrawal timer won't fire while my documents are confirmed with the review team.
If any Apple staff can look at S4QC6PLPTT, I'd be grateful. Happy to provide anything needed. This is the sole blocker on a scheduled launch.
Topic: Developer Tools & Services
SubTopic: Apple Developer Program
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
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