Dear Apple Developer Support Team, Case ID: 103001694676 On March 11, we signed the Apple Developer Agreement and received our enrollment confirmation. Since then, we have spent nearly six months dealing with repeated issues, initially with document verification and, over the last few months, with enrollment payments. Despite our continued efforts, payments have repeatedly failed with the message “Payment authorization failed,” even when using multiple cards that work normally for online payment. Now, our pending enrollment has disappeared, and the system asks us to start the enrollment process again. This situation is extremely frustrating, as we have invested months of time and effort to reach the payment stage. We urgently need your assistance to investigate what happened, restore our original enrollment if possible, and help us complete the payment without repeating the entire process. Could you please escalate this matter to the appropriate team? We would appreciate your prompt attention and a clear path forward. Best regards,