We have a user from Asia whose subscription failed to be detected by our app. On 26.4. They also tried revoking the yearly subscription and activating a monthly. Payment ok and the device reported that the subscription is active.
Our code relies on currentEntitlements which seems to be broken.
None of these worked:
Installing iOS 26.4.1
Reinstalling our app
Logging out and in from iCloud.
Hard device reset
Full iOS reinstall.
User finally gave up and got a refund.
Topic:
App & System Services
SubTopic:
iCloud & Data
Tags: