Another data point: a new spike of "Unable to Complete Request" starting around 2026-09-28, still ongoing.
Filed Feedback ticket as FB25329618
Mostly US users but across other countries too.
App Apple ID 804982722, paid non-consumables, mostly iPad.
StoreKit 2: Product.purchase throws StoreKitError.unknown with empty underlyingErrors, ~1 s after the user authenticates and the payment sheet dismisses. Rate went from 0.5–1% to ~4% of attempts on Sep 29
StoreKit 1 on an old build we haven't changed (iOS 12.5.x iPads): SKErrorUnknown failures up ~5× from the week of Sep 28. Completed purchases on that build are down ~40% with flat usage.
One user who recovered on retry under iPadOS 26.6.2 now fails every time on 27.0.1.
This looks related to https://developer.apple.com/forums/thread/851195 (FB25186860, 26.7.1 / 27.0.1).
Topic:
App & System Services
SubTopic:
StoreKit
Tags: