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Constant Failure to install package
Hello, I'm keeping on getting a failure when trying to install an App from Samsung Dex. The report says to "disconnect your phone to install" but NO phone is connected. I tried various command line and numerous troubleshooting to reset and refresh some KEXT but still issue exists. Here is the install.log below. What could be the work around this bug? How to reset and proceed with installation? Thank you p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 16.0px 'Helvetica Neue'; color: #262626; -webkit-text-stroke: #262626; background-color: #ffffff} span.s1 {font-kerning: none} 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Install  PROJECT:Install-1000 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Installer  PROJECT:Installer-1020 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Hardware: iMac18,2 @ 3.00 GHz (x 4), 32768 MB RAM 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Running OS Build: macOS 11.4 (20F71) 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: USER=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CFBundleIdentifier=com.apple.installer 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: COMMAND_MODE=unix2003 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: LOGNAME=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.LsIZhGSQv0/Listeners 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SHELL=/bin/zsh 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: HOME=/Users/KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: TMPDIR=/var/folders/d_/hqzchb455m9ct55v66n3n2_w0000gn/T/ 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_SERVICE_NAME=application.com.apple.installer.1152921500312163432.1152921500312163437 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_FLAGS=0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Samsung DeX  Installation Log 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Opened from: /Volumes/Samsung DeX/Install Samsung DeX.pkg 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Failed to load specified background image 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Product archive /Volumes/Samsung DeX/Install Samsung DeX.pkg trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: External component packages (2) trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Could not load resource readme: (null) 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation checks failed. 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation check failure.  . Disconnect your phone to install..
1
0
1.6k
Feb ’24
Impossible to proceed with Installer
Hello, I'm keeping on getting a failure when trying to install an App from Samsung Dex. The report says to "disconnect your phone to install" but NO phone is connected. I tried various command line and numerous troubleshooting to reset and refresh some KEXT but still issue exists. Here is the install.log below. What could be the work around this bug? How to reset and proceed with installation? Thank you p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 16.0px 'Helvetica Neue'; color: #262626; -webkit-text-stroke: #262626; background-color: #ffffff} span.s1 {font-kerning: none} 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Install  PROJECT:Install-1000 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Installer  PROJECT:Installer-1020 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Hardware: iMac18,2 @ 3.00 GHz (x 4), 32768 MB RAM 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Running OS Build: macOS 11.4 (20F71) 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: USER=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CFBundleIdentifier=com.apple.installer 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: COMMAND_MODE=unix2003 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: LOGNAME=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.LsIZhGSQv0/Listeners 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SHELL=/bin/zsh 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: HOME=/Users/KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: TMPDIR=/var/folders/d_/hqzchb455m9ct55v66n3n2_w0000gn/T/ 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_SERVICE_NAME=application.com.apple.installer.1152921500312163432.1152921500312163437 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_FLAGS=0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Samsung DeX  Installation Log 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Opened from: /Volumes/Samsung DeX/Install Samsung DeX.pkg 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Failed to load specified background image 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Product archive /Volumes/Samsung DeX/Install Samsung DeX.pkg trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: External component packages (2) trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Could not load resource readme: (null) 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation checks failed. 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation check failure.  . Disconnect your phone to install..
0
0
922
Jul ’21
Constant Failure to install package
Hello, I'm keeping on getting a failure when trying to install an App from Samsung Dex. The report says to "disconnect your phone to install" but NO phone is connected. I tried various command line and numerous troubleshooting to reset and refresh some KEXT but still issue exists. Here is the install.log below. What could be the work around this bug? How to reset and proceed with installation? Thank you p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 16.0px 'Helvetica Neue'; color: #262626; -webkit-text-stroke: #262626; background-color: #ffffff} span.s1 {font-kerning: none} 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Install  PROJECT:Install-1000 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Installer  PROJECT:Installer-1020 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Hardware: iMac18,2 @ 3.00 GHz (x 4), 32768 MB RAM 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Running OS Build: macOS 11.4 (20F71) 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: USER=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CFBundleIdentifier=com.apple.installer 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: COMMAND_MODE=unix2003 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: LOGNAME=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.LsIZhGSQv0/Listeners 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SHELL=/bin/zsh 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: HOME=/Users/KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: TMPDIR=/var/folders/d_/hqzchb455m9ct55v66n3n2_w0000gn/T/ 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_SERVICE_NAME=application.com.apple.installer.1152921500312163432.1152921500312163437 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_FLAGS=0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Samsung DeX  Installation Log 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Opened from: /Volumes/Samsung DeX/Install Samsung DeX.pkg 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Failed to load specified background image 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Product archive /Volumes/Samsung DeX/Install Samsung DeX.pkg trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: External component packages (2) trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Could not load resource readme: (null) 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation checks failed. 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation check failure.  . Disconnect your phone to install..
Replies
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Boosts
0
Views
1.6k
Activity
Feb ’24
Impossible to proceed with Installer
Hello, I'm keeping on getting a failure when trying to install an App from Samsung Dex. The report says to "disconnect your phone to install" but NO phone is connected. I tried various command line and numerous troubleshooting to reset and refresh some KEXT but still issue exists. Here is the install.log below. What could be the work around this bug? How to reset and proceed with installation? Thank you p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 16.0px 'Helvetica Neue'; color: #262626; -webkit-text-stroke: #262626; background-color: #ffffff} span.s1 {font-kerning: none} 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Install  PROJECT:Install-1000 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: @(#)PROGRAM:Installer  PROJECT:Installer-1020 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Hardware: iMac18,2 @ 3.00 GHz (x 4), 32768 MB RAM 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Running OS Build: macOS 11.4 (20F71) 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: USER=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CFBundleIdentifier=com.apple.installer 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: COMMAND_MODE=unix2003 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: LOGNAME=KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.LsIZhGSQv0/Listeners 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: SHELL=/bin/zsh 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: HOME=/Users/KP 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: TMPDIR=/var/folders/d_/hqzchb455m9ct55v66n3n2_w0000gn/T/ 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_SERVICE_NAME=application.com.apple.installer.1152921500312163432.1152921500312163437 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Env: XPC_FLAGS=0x0 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Samsung DeX  Installation Log 2021-07-08 19:33:08-04 KPs-iMac Installer[9137]: Opened from: /Volumes/Samsung DeX/Install Samsung DeX.pkg 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Failed to load specified background image 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Product archive /Volumes/Samsung DeX/Install Samsung DeX.pkg trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: External component packages (2) trustLevel=350 2021-07-08 19:33:09-04 KPs-iMac Installer[9137]: Could not load resource readme: (null) 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation checks failed. 2021-07-08 19:33:16-04 KPs-iMac Installer[9137]: Installation check failure.  . Disconnect your phone to install..
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0
Boosts
0
Views
922
Activity
Jul ’21