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Family Controls (Distribution) approved via email but portal still shows "Submitted" - blocking App Store submission
Hi, I submitted a Family Controls (Distribution) entitlement request for my app Faith Lock (com.faithlock.ios) - a prayer-focused iOS app that uses the Screen Time API to help users block distracting apps. I received an approval email, but the portal still shows the request as "Submitted" and the Distribution option does not appear under Additional Capabilities for my identifier. This is blocking me from submitting to App Store Connect. Details: Bundle ID: com.faithlock.ios Team ID: F86P575UNP Request IDs: 3PWTDR8KL3 / 885ZK276KK Status in portal: Submitted (unchanged since approval email) Has anyone experienced this? Is there a way to get the portal manually updated to reflect the approval? Any help or escalation from a DTS engineer would be greatly appreciated. Thank you.
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Family Controls (Distribution) approved via email but portal still shows "Submitted" - blocking App Store submission
Hi, I submitted a Family Controls (Distribution) entitlement request for my app Faith Lock (com.faithlock.ios) - a prayer-focused iOS app that uses the Screen Time API to help users block distracting apps. I received an approval email, but the portal still shows the request as "Submitted" and the Distribution option does not appear under Additional Capabilities for my identifier. This is blocking me from submitting to App Store Connect. Details: Bundle ID: com.faithlock.ios Team ID: F86P575UNP Request IDs: 3PWTDR8KL3 / 885ZK276KK Status in portal: Submitted (unchanged since approval email) Has anyone experienced this? Is there a way to get the portal manually updated to reflect the approval? Any help or escalation from a DTS engineer would be greatly appreciated. Thank you.
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