Hi,
I've recently observed a sudden increase in support requests for one of my apps on the Mac App Store, reporting the error " is damaged and can't be opened. Please re-download it from the Mac App Store", all on different systems: macOS 12, macOS 13, and macOS 15 Sequoia.
Re-downloading does not resolve the issue most of the time.
One user reported that being connected to the internet resolved it - perhaps this is an OCSP issue again?
I myself cannot reproduce this issue.
Has there been a change in code-signing recently? Have some certificates changed? Anything else I should be aware of?
What is the best course of action to have users take who experience this, when re-downloading the app from the Mac App Store does not work?
Thank you,
– Matthias
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FeedbackID: FB13636921
I'm using /usr/sbin/screencapture -v -x -C -k -R 0,0,500,500 /path/to/a/movfile/in/a/folder/in/my/apps/sandbox/Group/Container in my app to allow users to capture screenshots and recordings.
Screenshots keep working fine on macOS Sonoma 14.4b23E5196e, but video recordings no longer work.
I'm guessing the following log output has something to do with it:
default 15:01:53.151819+0100 screencapture sampleBuffer: start recording time: 3123.604833 target: 3123.474266, overshot: 0.130568
error 15:01:53.185179+0100 screencapture <private>:246:<private> Not writable url (null).!folderIsWritable == true
error 15:01:53.185236+0100 screencapture <private>:50:<private> We could not create a byte stream!
error 15:01:53.185252+0100 screencapture <private>:87:<private> NULL byte stream.
error 15:01:53.185298+0100 screencapture <private>:3479:<private> ### Err -45,
error 15:01:53.185312+0100 screencapture <private>:3814:<private> ### Err -45,
error 15:01:53.185334+0100 screencapture <<<< AVCaptureMovieFileOutput >>>> Fig assert: "status == 0 " at (AVCaptureMovieFileOutput.m:2522) - CMIOFileWritingControlTokenStartWriting (err=-45)
error 15:01:53.185374+0100 screencapture <private>:1885:<private> ### Err -67452,
error 15:01:53.185388+0100 screencapture <private>:303:<private> FigMovieFormatFileWriter::PostProcessMovie: WriteMovie() errored!!! -67452
error 15:01:53.185476+0100 screencapture <private>:4687:<private> consolidate movie fragments err : -17913
default 15:01:53.185610+0100 screencapture <<<< AVError >>>> AVLocalizedErrorWithUnderlyingOSStatus: Returning error (AVFoundationErrorDomain / -11800) status (-45)
default 15:01:53.186201+0100 screencapture didFinishRecording: No trim finish. duration: 0.000000s size: 0, error: Error Domain=AVFoundationErrorDomain Code=-11800 "The operation could not be completed" UserInfo={AVErrorRecordingSuccessfullyFinishedKey=false, NSLocalizedDescription=The operation could not be completed, NSLocalizedFailureReason=An unknown error occurred (-45), NSURL=file:///Users/eternalstorms/Library/Group%20Containers/group.com.apple.screencapture/ScreenRecordings/3ED15EE7-A814-47A7-A398-29D5A6AD03C1.mov, NSUnderlyingError=0x6000031d80c0 {Error Domain=NSOSStatusErrorDomain Code=-45 "fLckdErr: file is locked"}}
error 15:01:53.186290+0100 screencapture recording failed. The operation could not be completed
Are there new entitlements we need for this in our apps starting with macOS Sonoma 14.4? Or is it a bug? Calling it directly from Terminal works.
Thank you,
Matthias
Hi,
my app ScreenFloat can capture screenshots and record the screen (along with system- and microphone audio). It does this in an XPC service.
On macOS Sequoia b1-3, recording does not work anymore (although permissions are granted to the app in System Preferences > Privacy & Security). Instead, I keep getting an error that my XPC service can access this computer's screen and audio. (of course, that's the point!)
First of all, the screen is locked when the warning appears, clicks anywhere on the screen are not recognized. I have to hit Escape (or wait about a minute, at which point it resolves itself), to be able to click anywhere.
Clicking on Continue To Allow doesn't do anything, either. The warning just re-appears every time.
Do I need to add a new entitlement to my main app or the XPC service, or any new NSUsage strings to the InfoPlist.strings?
How can I resolve this?
Thank you,
Matthias
Hello.
In my app, I use RegisterEventHotkey to implement global keyboard shortcuts to trigger actions.
Up until macOS Sequoia, I was able to use a keyboard shortcut with option and shift as the modifiers, like option shift 2 (⌥ ⇧ 2).
Now, on macOS Sequoia, using RegisterEventHotkey to register a hotkey with those exact modifiers (option and shift), regardless of the key, fails with the error -9868 (eventInternalErr).
Is this a documented and wanted change, or is this a bug? Other modifier keys (just command, command option, command shift, command control, control shift, etc), all work.
Any insight into this would be appreciated. (Feedback filed: FB15163561)
Thank you,
Matthias
Hi,
when I try to push to my git repository using Xcode 12 beta, I get the following error:
An unknown error occurred
username does not match previous requests (-1)
It works correctly using Xcode 11, using the same copy / files on disk.
Is this a known issue?
Thank you,
Matthias