Thanks for the reply. As I wasn't getting feedback on my feedback I wasn't filled with confidence that uploading anything else would help - it felt like a one-way process. I see the same issue trying to restore the de-identified backup file I sent to FB9412346 (stripped of image data) - there is no way I can simulate this easily as we're talking about syncing thousands of small patient ID label images. A DTS Engineer (who I've liaised with before) has been in touch and I've sent a detailed set of test files & simple instructions to import them to see that, above a certain threshold, it fails to sync. Hopefully he'll see the issue at his end. At least we can now have a back & forth, rather than posting on a forum which is a clunky way to try and resolve this. Because I was led to believe this was a bug (and others have seen it too), and it only started happening at a specific iOS change I've always assumed it wasn't my fault... but maybe it is, and that's why I filed a TSI, but until now was always bounced back to Feedback. In some ways I hope it is me just being a muppet.