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Reply to "Application damaged and can't be opened' error prompt on 15.6.1 Sequoia
We have tried multiple in-house replications for this issue and we were unable to replicate this on demand. This is an issue that is occurring across platforms (Intel/ARM). We have also tried the install on a fresh VM, however, we are unable to replicate this. We have also noticed a pattern of all of the affected machines receiving 15.6.1 OS update few days (as close as few hours before) before our product patch is applied and this prompt is triggered. The install.log indicates a clean install of our product without any issues. I have created a feedback ticket for the same sharing more details on this issues, FB20104614
Topic: Code Signing SubTopic: General Tags:
3d
Reply to "Application damaged and can't be opened' error prompt on 15.6.1 Sequoia
Yes, the application only shows the stapling error which I understand is not a "fatal" error from the documentation. "Severity: Fatal Full Error: A Notarization ticket is not stapled to this application. Type: Distribution Error" I have also run "/usr/bin/log show --predicate '(process == "syspolicyd") && (eventMessage CONTAINS "MyApp")'" and "/usr/bin/log show --predicate '(process == "trustd") && (eventMessage CONTAINS "MyApp")'" I don't see any logs messages for the above two commands
Topic: Code Signing SubTopic: General Tags:
4d
Reply to Reasons for the prompt "application is damaged and cannot be opened. You should move it to trash"
This is an issue occurring in Ventura & Sequoia on M1 processor. We have not looked at sysdiagnose to see the reason as this is occurring on a machine we don't have ready access to. The following are the details of our investigation based on the logs shared from these machines: Our application has patched from a legacy version where we were using Rosetta translated binaries to latest arm64 supported version. Our application was in a repeated install loop due to a buggy script deployed on that machine which is now resolved. There are no changes to device AFAIK. The application version is compatible with the OS. We have done the initially listed checks after these repeated installs have stopped and when this prompt started popping up.
Dec ’24