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Reply to Unable to invalidate interval: no data source available error when fetching steps using HKStatisticsCollectionQuery
Hi Ziqiao, We are still working with the user to capture the sysdiagnose and will attach it to FB22221658 as soon as we have it. I'm just following up on this issue and the feedback report (FB22221658). Has the HealthKit engineering team had a chance to review the ticket yet? Let me know if you need any additional information from our end.
Mar ’26
Reply to Unable to invalidate interval: no data source available error when fetching steps using HKStatisticsCollectionQuery
Thank you for the follow-up. We are currently unable to reproduce this issue on our end. However, we have a user who is able to consistently reproduce it. We have already reached out to them and asked them to share their logs using steps from instructions and are currently waiting to hear back. In the meantime, is there anything specific we can do to get more detailed logs directly from our app via that user?
Mar ’26
Reply to Unable to invalidate interval: no data source available error when fetching steps using HKStatisticsCollectionQuery
Hi Ziqiao, We are still working with the user to capture the sysdiagnose and will attach it to FB22221658 as soon as we have it. I'm just following up on this issue and the feedback report (FB22221658). Has the HealthKit engineering team had a chance to review the ticket yet? Let me know if you need any additional information from our end.
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Mar ’26
Reply to Unable to invalidate interval: no data source available error when fetching steps using HKStatisticsCollectionQuery
Thanks, That makes sense. I've gone ahead and filed the report; the feedback ID is FB22221658. I'll attach the sysdiagnose to the ticket as soon as it's ready.
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Mar ’26
Reply to Unable to invalidate interval: no data source available error when fetching steps using HKStatisticsCollectionQuery
Thank you for the follow-up. We are currently unable to reproduce this issue on our end. However, we have a user who is able to consistently reproduce it. We have already reached out to them and asked them to share their logs using steps from instructions and are currently waiting to hear back. In the meantime, is there anything specific we can do to get more detailed logs directly from our app via that user?
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Mar ’26