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Unable to upload identity verification documents - enrollment withdrawn
Hello, I recently enrolled in the Apple Developer Program. The payment was successfully processed, and I received the receipt/invoice from Apple. Around the same time, I also received an email asking me to upload identity verification documents. However, when I followed the upload link and signed in with my Apple ID, I was shown the following message: "You do not have permission to upload files for this account." Because of this, I was unable to upload the requested documents. Shortly afterward, I received an email stating that my enrollment had been withdrawn. I have already contacted Apple Developer Support, but so far I have only received the receipt/invoice emails and have not received any response regarding this issue. Has anyone experienced something similar before? If so, how was it resolved? Thank you.
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Unable to upload identity verification documents - enrollment withdrawn
Hello, I recently enrolled in the Apple Developer Program. The payment was successfully processed, and I received the receipt/invoice from Apple. Around the same time, I also received an email asking me to upload identity verification documents. However, when I followed the upload link and signed in with my Apple ID, I was shown the following message: "You do not have permission to upload files for this account." Because of this, I was unable to upload the requested documents. Shortly afterward, I received an email stating that my enrollment had been withdrawn. I have already contacted Apple Developer Support, but so far I have only received the receipt/invoice emails and have not received any response regarding this issue. Has anyone experienced something similar before? If so, how was it resolved? Thank you.
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