Hello, I’m experiencing an issue with my Apple Developer Program organization enrollment and would appreciate help from Apple staff or anyone who has seen this behavior before. Summary of the issue: My organization enrollment appears to be approved, but the account is also showing a pending state, and I am unable to complete the final membership purchase step. When I sign in to the Apple Developer website and click “Purchase Membership”, I am required to re-enter all billing and organization details every time. After submitting the form, no payment is processed, and I am returned to the same “Purchase your membership” screen. The purchase never completes. This has been happening consistently for approximately two months. What I observe: Enrollment appears approved, but account is also stuck in a pending state No membership payment is ever successfully charged Each attempt to purchase resets the entire form No error message is shown Issue occurs on the Apple Developer website Problem persists across multiple attempts and sessions What it seems like: It appears my account is stuck in an inconsistent state where: The enrollment approval has been completed But the membership purchase is still treated as pending or not initiated And the purchase flow is not properly linking to the approved enrollment This results in an endless loop where I cannot activate the membership. Request: Could someone from Apple or the community please advise: Whether this is a known issue with enrollment/purchase state sync If there is a way to reset or clear a stuck pending membership state How this can be escalated to Apple Developer Program Operations / Enrollment team Whether manual intervention is required to complete activation This issue is currently blocking our application release timeline, so any guidance or escalation would be greatly appreciated. Case number (if relevant): 20000115519348 - 102885716444

Hello, I’m having an issue completing my Apple Developer Program organization enrollment and would appreciate help or escalation from Apple staff or anyone who has seen this before. Summary of the issue: My organization enrollment has been approved, but I am unable to complete the membership purchase. When I sign in to the Apple Developer website and click “Purchase Membership”, I am required to re-enter all billing and organization details each time. After submitting, the process does not complete, no payment is charged, and I am returned to the same “Purchase your membership” screen. This has been happening consistently for approximately two months. What I’ve observed: Enrollment status shows as approved No payment is ever successfully processed Each purchase attempt restarts the full form Issue occurs on the Apple Developer website Multiple attempts over time with the same result What it seems like: It appears my account is stuck in an incomplete or broken membership purchase state, where the approved enrollment is not correctly linked to a purchasable membership. Request: Could someone from Apple or the community advise on: Whether this is a known issue If there is a way to reset or clear a stuck membership purchase state How to escalate this to Apple Developer Program Operations / Enrollment team This issue is currently blocking our app release timeline, so any guidance would be greatly appreciated.