Post

Replies

Boosts

Views

Activity

Orientation does not work on iPhone 17 and above.
I'm receiving output from avcapturesession and capturing an image using Vision, but the image is output in landscape orientation instead of portrait. Even when I set the orientation to up in ciimage, cgimage, and uiimage, the image is still output in landscape orientation. On iPhones 16 and below, the image is output in portrait orientation. But on iPhones 17 and above, the image is output in landscape orientation. Please help.
1
1
429
Dec ’25
Are there known cases where DepthData is empty while Face ID is working?
We are experiencing an issue related to DepthData from the TrueDepth camera on a specific device. On December 1, we tested with the complainant’s device iPhone 14 / iOS 26.0.1, and observed that the depth image is received with empty values. However, the same implementation works normally on iPhone 17 Pro Max (iOS 26.1) and iPhone 13 Pro Max (iOS 26.0.1), where depth data is delivered correctly. In the problematic case: TrueDepth camera is active Face ID works normally The app receives a DepthData object, but all values are empty (0), not nil Because the DepthData object is not nil, this makes it difficult to detect the issue through software fallback handling. We developed the feature with reference to the following Apple sample: https://developer.apple.com/documentation/AVFoundation/streaming-depth-data-from-the-truedepth-camera We would like to ask: Are there known cases where Face ID functions normally but DepthData from the TrueDepth camera is returned as empty values? If so, is there a recommended approach for identifying or handling this situation? Any guidance from Apple engineers or the community would be greatly appreciated. Thank you.
0
0
226
Dec ’25
Orientation does not work on iPhone 17 and above.
I'm receiving output from avcapturesession and capturing an image using Vision, but the image is output in landscape orientation instead of portrait. Even when I set the orientation to up in ciimage, cgimage, and uiimage, the image is still output in landscape orientation. On iPhones 16 and below, the image is output in portrait orientation. But on iPhones 17 and above, the image is output in landscape orientation. Please help.
Replies
1
Boosts
1
Views
429
Activity
Dec ’25
Are there known cases where DepthData is empty while Face ID is working?
We are experiencing an issue related to DepthData from the TrueDepth camera on a specific device. On December 1, we tested with the complainant’s device iPhone 14 / iOS 26.0.1, and observed that the depth image is received with empty values. However, the same implementation works normally on iPhone 17 Pro Max (iOS 26.1) and iPhone 13 Pro Max (iOS 26.0.1), where depth data is delivered correctly. In the problematic case: TrueDepth camera is active Face ID works normally The app receives a DepthData object, but all values are empty (0), not nil Because the DepthData object is not nil, this makes it difficult to detect the issue through software fallback handling. We developed the feature with reference to the following Apple sample: https://developer.apple.com/documentation/AVFoundation/streaming-depth-data-from-the-truedepth-camera We would like to ask: Are there known cases where Face ID functions normally but DepthData from the TrueDepth camera is returned as empty values? If so, is there a recommended approach for identifying or handling this situation? Any guidance from Apple engineers or the community would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
226
Activity
Dec ’25
Starting with iPhone 17, the output image of avcapturesession is displayed horizontally.
For iPhones 16 and below, orientation is applied in UIImage or CIImage, but not for iPhone 17. The camera is front-facing, and it uses Vision to capture facial images. Thanks for your help.
Replies
1
Boosts
0
Views
265
Activity
Sep ’25