I have contrcted 2 users who expericed this issue very severely. Both of their devices are running iOS 18.6.2.

I have contacted 2 users who are experiencing this issue very severely. Both of their are iOS 18.6.2. During the lock screen period, they uninstalled my app, but the lock screen process wasn’t cleared and switched to Apple’s default interface. Even after rebooting, the devices stayed locked. 1.One user had to factory reset per Apple Support. 2.For the other user, I asked her to reinstall my app. I have a manual unlock switch in the app; after she triggered it, her phone was unlocked.

Two users encountered this issue on iOS 18.6.2. During the lock screen period, they uninstalled my app, but the lock screen process wasn’t cleared and switched to Apple’s default interface. Even after rebooting, the devices stayed locked. One user had to factory reset per Apple Support. The other reinstalled my app and used a manual unlock switch, which successfully unlocked the device.

I have contacted two users who are experiencing this issue very severely. Both of their devices are running iOS 18.6.2. During the lock screen period, they uninstalled my app, but the lock screen process wasn’t cleared and switched to Apple’s default interface. Even after rebooting, the devices stayed locked. One user had to factory reset per Apple Support. the other user, I asked her to reinstall my app and used a manual unlock switch, which successfully unlocked the device.

Two users encountered this issue on iOS 18.6.2. During the lock screen period, they uninstalled my app, but the lock screen process wasn’t cleared and switched to Apple’s default interface. Even after rebooting, the devices stayed locked. One user had to factory reset per Apple Support. The other reinstalled my app and used a manual unlock switch, which successfully unlocked the device.

I have contacted two users who are experiencing this issue very severely. Both of their devices are running iOS 18.6.2. During the lock screen period, they uninstalled my app, but the lock screen process wasn’t cleared and switched to Apple’s default interface. Even after rebooting, the devices stayed locked. One user had to factory reset per Apple Support. The other reinstalled my app and used a manual unlock switch, which successfully unlocked the device.