Dear @DTS Engineer,
Thank you for your response. We are currently investigating the issue, but we do not have access to an affected device. Since no crash logs are being captured in Xcode or Firebase Crashlytics, we suspect that the app is being terminated by the system due to resource constraints or conflicts with other background applications.
We have reviewed Xcode Organizer, but we were unable to find any conclusive termination logs. Could you provide guidance on how to obtain Jetsam logs or any other system-level termination reports from affected users through App Store Connect or other available diagnostic tools?
Additionally, given that the issue appears to be influenced by other Electronic Logging Device (ELD) apps running in the background, we would appreciate any insights into potential memory management conflicts or system resource limitations that could be causing our app to freeze or terminate unexpectedly.
Please let us know if Apple has any additional tools or recommendations to further diagnose this issue remotely.
Development Environment:
Xcode 16.0
macOS 15.0
Topic:
Developer Tools & Services
SubTopic:
General
Tags: