I'm having the same problem and seeing that this question was posted 5 month ago doesn't induce hope to find a fix.
The users where able to subscribe, later the app logs a
com.apple.storekit [Default] Failed in XPC service while enumerating transactions for IterationType.current: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.storekitagent" UserInfo={NSDebugDescription=connection to service named com.apple.storekitagent}
and purchases are not available anymore.
I read that if the user deletes a com.apple.storekitagent folder somewhere and restarts the Mac, it works again but that's not even a good temporary solution.
Topic:
App & System Services
SubTopic:
Core OS
Tags: