Enterprise app just stopped working

Question

Created Sep ’15

Replies 4

Boosts 1

Views 5.3k

Participants 4

We have an app that was distributed using Enterprise Distribution Profile. Now, the same app is working for some but others are reporting the following issues.

Existing/Installed app throws this error, and doesn't open: "{App Name} Is No Longer Available"
Users who try to download the app from the Enterprise link are reporting this error: "Unable to Download App - {App Name} could not be installed at this time. [Done][Retry]"

Users running iOS 8.4.1 are specifically reporting these issues. I regenerated the profile and rebuild the app. This seems to have fixed the issue for some users, but not for all. Note: The profile did not expire.

What's the real problem here? Thoughts?

Boost

Answer 1

kevalprabhu OP

Sep ’15

I am seeing the same issue in my apps. Have you encountered any other workarounds that help?

We will be trying to rebuild our apps and check. However if you do have any updates, please do post here to help us all out.

Thanks a lot.

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Answer 2

iosdev9 OP

Jan ’16

Please share the solution you found for the problem

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Answer 3

ighulammustafa OP

Apr ’16

The real problem, from what we understand is that some users were using the application that was prepared using an older version of the provisioning profile. So, users who were using older apps expereinced the issue.

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Answer 4

wanorman2000@yahoo.com OP

Sep ’21

I know this is years old, but I just encountered this problem on a couple of my enterprise apps, and I found that all I need to do is recompile the app in XCode, and then have users re-install it. It has worked fine every time.

I include this for people like me who are just now seeing this problem.

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