iOS app is crashing at the app launch in iPad pro

We have an application that is in the App store. when I download the app from the App Store on my iPad Pro(11-inch, 3rd Gen), the app is crashing at the app launch. Rebooting the iPad or re-installing does not seem to fix the issue.

I never had issues in the debug mode or in my other devices that I test with. I can not replicate the issue in either the iPhone simulator or in my other test devices.

Any ideas on how I should debug this? Any information that can be extracted from the crash log below?





iOS app is crashing at the app launch in iPad pro
 
 
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