in-app purchase issue sometime

I have implemented In-App Purchase into my application. I have used Auto Renewable Subscription.

I have implemented 1 API that send sufficient information to backend server after successfully purchased from app.

Problem: For my many customers successfully purchase subscription and we place their data to purchase table. But for few customers successfully purchase product but we wont track a data after purchased.

From backend, we also can not track the data.

NOTE: Its not a server problem

Those few customer sent their purchase valid receipt and we found on common problem. Customer said, we have purchase this product through PayPal or ApplePay. But I have not integrated none of this payment method.

Example: (In receipt)
Payment Type: Paypal or
Payment Type: Apple Pay

Can you please help me.

Did you find a solution for your problem?

in-app purchase issue sometime
 
 
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