Broadcast finishing unexpectedly

Hello,

I have an app that uses Zoom's Video SDK in order to broadcast the screen, and the SDK uses ReplayKit. The broadcast has been working fine for the most part. We have the app on TestFlight and the majority of testers have been able to use the app just fine, but there is one tester having an issue with the broadcast:

The broadcast seems to be killed right after it starts. And there is this message:

The user that has been having this issue is running the app on an iPhone 8, running iOS 15.6. I have ran tests on another iPhone 8 and other models running the same iOS version, but could not reproduce the error, so I don't think this issue is related to iPhone model or iOS version.

I have searched the error message on google, and found out that many people have had this issue in different applications, thus my thinking that this issue is related to ReplayKit.

Has anyone else faced this issue recently? Could this be the OS killing the app extension due to lack of memory?

Any help will be appreciated, thanks!

Try to fill up the phone's storage space and reserve 1G-2GB. Try a few more times and you will reproduce this problem. Unfortunately, it is not possible to capture this error and handle it in advance.

Broadcast finishing unexpectedly
 
 
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