Dear Apple Developer Support Team,
I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID .
When I click “Join the Apple Developer Program,” a message appears stating: “Your account may have an issue. You need to resolve it before you can continue the enrollment process.”
I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development.
Could you please help us:
Identify the specific issue with this account.
Provide the steps required to resolve it.
Expedite the process, as this delay is significantly affecting our business.
Account details:
Apple ID
Region: China Mainland
Enrollment type: Company/Organization
We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification.
Thank you for your support.
Best regards,