Company enrollment declined after ID verification; how to reset/reopen enrollment?

Hello,

Our company’s Apple Developer Program enrollment was cancelled/declined without a clear reason, and no representative has explained why.

Based on my last conversation with Apple Support, I suspect it was related to my passport photo. My appearance has changed significantly since that photo (about a 20 kg difference).

My enrollment was declined on January 9. On January 12, I applied for a new passport with an updated photo, and I received it on January 20. Since then, I’ve been trying to reach an Apple representative to continue the process, but unfortunately I haven’t been able to.

Has anyone experienced a similar situation?

Company enrollment declined after ID verification; how to reset/reopen enrollment?
 
 
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