Team not configured for notarization — no response from Developer Programs Support for 9+ days

Code Signing Notarization
Kuroglo OP
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I'm unable to notarize my macOS app — notarytool returns statusCode 7000 ("Team is not yet configured for notarization"). My Developer ID
certificate is valid (expires 2031), code signing works fine.

Timeline:

  • March 4 — opened case 102832266798 via Developer Programs Support
  • March 6 — Apple replied, but the email never arrived (not in spam either)
  • March 9 — sent follow-up requesting the response be resent — no reply
  • March 13 — opened new case 102840272497 via Program Enrollment form — waiting

It's been 9 days with no resolution. DTS confirmed this is not a technical issue and referred me to Developer Programs Support.

Team ID: 9NL8W3646T
Bundle ID: com.traart.app

How can I escalate this? Has anyone experienced a similar situation with a new account?

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Team not configured for notarization — no response from Developer Programs Support for 9+ days
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