Unable to get a support call or email

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Created 13h

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I have been trying for the past week to get a developer support call back. I end up waiting in line for over 1 hour and no one picks up.

I have sent emails and was answered once asking for details, I have replied and then the reply has not been answered for a while too.

The reason I'm trying to contact them in the first place is because my sole trade status has yet to be approved. I have provided the details 2 weeks ago and I haven't received any progress or update on it.

Any one had a similar experience?

Answer 1

Developless OP

10h

Same here. At this point, I honestly do not understand how a company like Apple can provide such a poor developer enrollment and support experience.

I have been trying to enroll in the Apple Developer Program for around 50 days. I tried multiple devices and credit cards, contacted support several times, and even waited nearly an hour on the phone without reaching anyone.

I am willing to pay and complete the enrollment, but Apple’s own payment/enrollment system blocks me with a country/region error at the final step.

This is not the kind of experience developers should have from one of the biggest technology companies in the world.