Hi everyone,
I’m trying to enroll in the Apple Developer Program using the Apple Developer app on my MacBook.
Originally, my enrollment became stuck before the payment step. Apple Developer Support withdrew my previous enrollment and confirmed that I could enroll again through the Developer app.
The app now correctly shows “Enroll Now”, but when I click it, it immediately displays:
“Unable to Continue. Contact support.”
The error appears immediately, and the enrollment flow never starts—I don’t reach the terms, identity verification, or payment screens.
I’ve already:
- Updated to the latest macOS.
- Installed the latest Apple Developer app.
- Verified that iCloud is enabled.
- Confirmed I’m using the same Apple ID everywhere (I only have one Apple ID).
- Restarted my Mac and signed out/in again.
- Tried different internet connections.
Apple Developer Support has already reset my enrollment once, but the issue still persists. I’ve also replied to my support case with screenshots showing the problem.
Has anyone experienced this after an enrollment reset? If so, what resolved it?
Any advice would be greatly appreciated.
Thank you!