Developer Support In The Toilet!!!

Been trying to get support for Code Signing Issues for well over a month.

Email was a bust Got a call back today and here's how that went.

On Hold about 32 minutes

Back on hold for agent to check with senior advisor

5 minutes - Scheduled senior advisor for 2pm call

Waiting - Over 30 minutes late past 2pm and still no call

They hide behind email and won't give a phone number to call. I've paid for my developer subscription and basically can't use it.

Is it just me and bad luck, or is anyone else having issues and delays with support?

This is getting extremely old and frustrating!

Answered by DTS Engineer in 898271022

I’m sorry to hear you have been having trouble getting help with your code siging question. I understand code signing problems can be frustrating. Won’t you please consider starting a code level support request so we can review your settings and advise you about next steps. Here is the link for starting a request: https://developer.apple.com/support/technical/

Or, of course, as Etresoft has mentioned, you’re welcome to post questions here on the forums as well though I don’t imagine you want to share too much about your private configuration IDs and other information here. In this case it sounds like you just need to get your inquiry to the right place. Please use the form above. We’re glad to help.

Apple has 60+ million registered developers, and a lot fewer support reps. AI slop and "vibe coding" are obviously hitting the company very hard.

What's your code signing issue? There are some people in this forum who can help with that.

I’m sorry to hear you have been having trouble getting help with your code siging question. I understand code signing problems can be frustrating. Won’t you please consider starting a code level support request so we can review your settings and advise you about next steps. Here is the link for starting a request: https://developer.apple.com/support/technical/

Or, of course, as Etresoft has mentioned, you’re welcome to post questions here on the forums as well though I don’t imagine you want to share too much about your private configuration IDs and other information here. In this case it sounds like you just need to get your inquiry to the right place. Please use the form above. We’re glad to help.

Developer Support In The Toilet!!!
 
 
Q