The VIP folder in iCloud Mail has been showing an unread badge count of 3 for a long time, but the folder is actually empty — no messages are visible inside it.
Details:
Confirmed across multiple devices (not just the web client at icloud.com/mail) — same empty folder, same stuck badge everywhere The folder shows "No Mail" when opened, yet the sidebar badge persists at 3 This has been going on for a while, not a one-off glitch
Troubleshooting already tried:
Refreshing the Mail page / signing out and back into icloud.com/mail — no change Checking the folder on another device — same result (empty folder, badge still shows 3)
Environment:
Browser: ANY like Mozilla Firefox and Chromium based Device(s): Any PC OS version(s): ANY Windows and Linux
Question: Is this a known server-side sync issue with the VIP folder counter in iCloud Mail? Is there a way to force a full resync of a folder's badge count from the web client, or is a Feedback Assistant report the better route for this kind of issue?